New articles

1. 🧀 Nat'l Nacho Day releases and bugfixes New

   Published on: 11/05/2026 in Release notes
   New Freshservice and Freshdesk integrations turn KnowledgeOwl contact form submissions into tickets, plus fixes for Word imports and subscription emails.

2. API guide for AI coding assistants New

   Published on: 10/12/2026 in Integrations, API, and webhooks API Use the KnowledgeOwl API
   If you're using AI coding assistants to interact with your knowledge base, use this guide for tips, tricks, and common gotchas to keep your process running smoothly.

3. How can I connect Microsoft Copilot to my knowledge base? New

   Created on: 11/02/2026 in Knowledge Capture
   Index your knowledge base in Microsoft 365 Copilot, even a private one. Learn how to use a basic auth reader with Copilot's Enterprise Websites connector.

4. 🐈 Nat'l Cat Day improvements and bugfixes New

   Published on: 10/28/2026 in Release notes
   These notes cover smarter AI chatbot answers from glossary terms and large tables, more concise AI style guide reviews, and bugfixes for Readers reports and copying in the new editor.

5. Why aren't some readers' visits showing up in Owl Analytics? New

   Created on: 10/28/2026 in Knowledge Capture
   Readers' visits can go missing from Owl Analytics when a browser extension blocks tracking. Learn how to find the extension and turn it off.

6. Okta SCIM provisioning for authors New

   Published on: 06/24/2026 in Security and permissions Author management SCIM provisioning for authors
   Learn how to set up Okta SCIM provisioning to automatically create, update, and remove knowledge base authors from Okta.

7. SCIM provisioning for authors (generic instructions) New

   Published on: 10/13/2026 in Security and permissions Author management SCIM provisioning for authors
   Learn the general process for how to set up SCIM provisioning for authors with your Identity Provider (IdP). Follow these instructions if we don't have instructions for your specific IdP.

8. SCIM overview New

   Published on: 10/13/2026 in Security and permissions Author management SCIM provisioning for authors
   Learn more about System for Cross-domain Identity Management (SCIM) provisioning for authors and which options are available in KnowledgeOwl.

9. Microsoft Entra ID SCIM provisioning for authors New

   Created on: 10/24/2026 in Security and permissions Author management SCIM provisioning for authors
   Learn how to set up Microsoft Entra ID SCIM provisioning to automatically create, update, and remove knowledge base authors from Entra.

10. Integrate contact form with Freshservice New

    Created on: 10/24/2026 in Features Contact Form Set up your contact form
    Learn how to set up your contact form to create tickets in Freshservice.

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