New Articles

1. Add Font Awesome icons into articles New

   Created On: 05/26/2026 in Look and feel Article look and feel
   Learn how to style Font Awesome icons and add them into your articles for that extra visual emphasis and delight.

2. ⌯⌲ Nat'l Paper Airpane Day improvements and bugfixes New

   Published On: 05/25/2026 in Release notes
   These updates include further improvements to the URL checker and the AI chatbot and fixes for the HTML zip export and copy knowledge base functions.

3. Add custom response rules New

   Created On: 05/25/2026 in Features AI chatbot Set up AI chatbot
   Set up custom response rules to trigger pre-written chatbot replies based on keywords or AI-detected intent. Route queries, handle troubleshooting, and manage out-of-scope questions efficiently.

4. 🤑 New: Customer referral program New

   Created On: 05/20/2026 in Release notes
   Earn $500 for each customer referral. Share your unique link, watch them become a paid customer, and collect your reward after 3 months. Here's how the new referral program works.

5. Customer referral program New

   Published On: 05/10/2026 in Account and billing Customer referral program
   Earn $500 for each customer you refer to KnowledgeOwl. Learn how our referral program works and start sharing today.

6. 🤖 New: Customize your robots.txt file New

   Published On: 05/12/2026 in Release notes
   Control your knowledge base crawling with customizable robots.txt settings. Allow or block AI bots and search crawlers to protect your content and optimize SEO.

7. 👀 Introducing Find and replace New

   Published On: 05/11/2026 in Release notes
   We've transitioned Advanced search to be a full Find and replace so you can easily update terms or phrases in bulk.

8. URL Checker: new name, and better than ever! New

   Published On: 05/06/2026 in Release notes
   We've revamped the broken link checker to check all URLs, include src attributes to help you detect broken images and videos, and more!

9. Customize your robots.txt New

   Created On: 04/30/2026 in Look and feel Overall look and feel Configure default behavior
   Learn how to customize your knowledge base's robots.txt file to prevent AI crawlers or other tools from scraping your content.

10. Synced content category overview

    Created On: 05/27/2026 in Write your docs Shared & synced content Synced categories
    Learn more about when and why to use synced content categories.

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