December 10, 2019

Feature Requests

• We updated logic on a handful of pages to alphabetize lists in app.knowledgeowl.com, including:
  • Author dropdowns and lists are now sorted alphabetically by first name, last name on these pages:
    • In edit mode for an article, in the Author dropdown
    • In Knowledge Base > Manage, when creating or editing a filter
  • Lists of knowledge bases are now sorted alphabetically by name in a few different places. This is a case-sensitive sort, so knowledge bases beginning with uppercase letters are sorted first, followed by knowledge bases beginning with lowercase letters. This impacts:
    • Clicking the + KB Access button when editing an author in Your Account > Authors
    • Clicking the + Add KB button when editing a reader in Your Account > Readers
    • The knowledge base selector when creating or editing a webhook in Your Account > Webhooks
    • The SAML password knowledge base selector when editing an author in Your Account > Authors
  • Author Roles are now consistently sorted alphabetically, with the built-in Writer and Editor roles at the top and all custom roles displayed beneath these alphabetically on these pages:
    • In Your Account > Authors > Custom Roles
    • In Your Account > Authors > Edit an individual author, when creating or updating the role assigned as part of knowledge base access

Bug Fixes

• Some authors were getting a "missing __accountid" error when trying to create tags using the API. We've resolved this issue so the __accountid field is being properly set.
• When using the Modern Widget on iPads and iPhones, scrolling the widget was scrolling the main window rather than the widget. We released a fix so that the widget properly scrolls now.