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Widget 2.0 OAuth2 authentication

Created On: 11/13/2019 in Features Contextual Help Widget (2.0) Widget authentication

Learn how to set up OAuth2 authentication for your widget.
Widget Contact Form section

Created On: 11/13/2019 in Features Contextual Help Widget (2.0) Widget configuration & installation

Change the label, message, and placeholder text in Widget 2.0.
Widget Settings section

Created On: 11/13/2019 in Features Contextual Help Widget (2.0) Widget configuration & installation

Choose whether to open your widget using a "?" icon or from your own icon, link, or other method.
November 8, 2019

Created On: 11/08/2019 in Release notes

Bug Fixes Navigating to a category from the "Recommended Page Report" in the widget reporting section of the application was not taking authors to the correct place In the Widget 2.0 beta, there was no way to customize the thank you text after en...
How do I stay up-to-date on KnowledgeOwl?

Created On: 11/07/2019 in Account and billing Company and product information

Here's how you can stay up-to-date on all things KnowledgeOwl: Use this sign-up form to opt in to one of our mailing lists to received updates on: New blog posts Critical Admin Updates (retiring technology or major changes to the way Knowledge...
Snippet Library

Created On: 11/07/2019 in Write the docs Snippets

Learn how to use the Snippet Library to create new and find, edit, copy, and delete existing snippets.
Edit and update files in articles

Created On: 11/05/2019 in Write the docs Articles Edit an article

Every file you add to an article in your knowledge base is stored in your File Library. If you'd like to update the name, the file itself, or the labels associated with the file, see Editing and updating files in the File Library . You cannot ev...
Who can access the files and images in my knowledge base?

Created On: 11/05/2019 in Write the docs Files and images

Learn who can access the files and images in your knowledge base
November 5, 2019

Created On: 11/08/2019 in Release notes

Bug Fixes Setting certain article fields to 'false' via the API were not being handled correctly
Add images and files to articles

Created On: 11/04/2019 in Write the docs Articles Edit an article

Learn how to add images and files to articles.