New Articles

  1. Change the slideout Table of Contents' width (Minimalist Theme)

    The Minimalist theme uses a slideout Table of Contents, which is set to 360px by default. If you'd like to change the width of that Table of Contents: Go to Settings > Style . Below the preview pane, select Custom HTML . In the Custom HTML dr...
  2. December 11, 2019

    Feature Requests Customers using the Minimalist theme can now change the width of the slideout Table of Contents . ...
  3. December 10, 2019

    These changes fully enforce alphabetical order on author dropdowns, knowledge base lists, and author roles, and fix bugs with the API and Modern Widget.
  4. General security options

  5. Glossary overview

    Learn what the KnowledgeOwl glossary can do for you.
  6. Other merge codes

    These merge codes can be used in Custom HTML but also in individual articles, categories, etc. See usage notes: Template Merge Code Description Usage [template(" object-id ")] The "object-id" merge code can be used in articles ...
  7. November 22, 2019

    Feature Requests Previously, for publicly-available content, selecting the "Exclude from search results" option for content would remove it from search within KnowledgeOwl but might still lead to Google search indexing it. Selecting that option no...
  8. Widget 2.0

    We're excited to announce the beta release of our new embeddable web widget: Widget 2.0 Embed your knowledge base in your company website, intranet, ticketing portal, or application. New Features, New Look Widget 2.0 has a new look and feel a...
  9. Widget 2.0 installation

    Learn how to install the Widget 2.0 embed code in your application or website.
  10. Widget Admin Settings

    Learn what the widget's Admin Settings control.