Widget 2.0

We're excited to announce the beta release of our new embeddable web widget: Widget 2.0

Embed your knowledge base in your company website, intranet, ticketing portal, or application.

New Features, New Look

Widget 2.0 has a new look and feel and an updated feature set, including:

  • Tabbed layout and updated styles for a cleaner look
  • Full knowledge base navigation
  • Expanding breadcrumbs
  • Full in-widget display of all category types
  • Automatic "Open in full site" and "Scroll to top" links in footer
  • In-widget contact form search to encourage self-serve
  • Better in-widget cues for Quick Search vs. Full Search

Easier Setup

Widget 2.0 is easier to configure, with:

  • In-app settings to change all text labels and headers
  • New methods for developers to better control widget behavior
  • Both Oauth2 and JWT authentication now supported

Better Documentation

Take a look at our updated documentation to see what you can do with the new widget!