New Articles

  1. Use the Modern Slideout Widget on Single Page Applications

    Learn how to use the deprecated Modern Slideout Widget on Single Page Applications.
  2. March 4, 2019

    Bug Fixes Brand new knowledge bases that never had basic settings changes were throwing an error when readers tried to subscribe to a category
  3. February 26, 2019

    Bug Fixes Links to knowledge base articles were not rendering correctly within HTML exports In some cases, reader subscriptions to sub-categories were not showing updated / new articles correctly in the outgoing emails Using the [template("conte...
  4. Working with links to other websites

    Learn how to link to other websites by using URL redirect articles and categories or inserting links within the body of your content.
  5. February 22, 2019

    Features Subscriptions full release, coming out of beta Added 2 new article merge codes: — returns all parent category IDs in comma separated list Bug fixes...
  6. Introducing Subscriptions

    You can now allow your readers to subscribe to categories. Subscribers will receive email notifications for new and updated articles. Learn more about it by reading our subscription documentation . ...
  7. Force readers to subscribe with their reader account email address

    Bypass the subscriptions screen where readers enter an email address and take them straight to the Manage Subscriptions page.
  8. Style the Subscribe button differently

    There are two CSS classes that impact the Subscribe button: .btn.btn-default.ko-cat-sub : This is the styling for the button itself. So if you'd like to change the button styling in some way, here's where you do it. This might include: background...
  9. Add Subscribe button to topic and custom content categories

    Subscribe buttons are automatically added to most category landing pages. They do not appear by default on topic or custom content categories. If you'd like to add a Subscribe button to a custom content category or topic display category and have i...
  10. Configure public subscriptions

    By default, subscriptions will only be enabled for logged-in readers only. If you have a knowledge base that is partially or fully available to the public (e.g. doesn't require people to log in to read content), you might want to enable subscriptio...