By default, your knowledge base comes with three article lists on the homepage:
Popular Articles list
New Articles list
Updated Articles list
You can also add a Recent Articles list to your homepage. But what if you...
Feature Improvements Added two new API snippet merge codes: %cur_top_cat_id%, %cur_parent_cat_ids% These merge codes return the top level category ID and an array of all parent category IDs respectively Bug Fixes In some cases, new articles we...
Bug Fixes After searching for an article in the widget and opening it, the "Open in Full Site" URL was sometimes malformed and would result in an article not found error
Bug Fixes When changing the status of article in bulk via Manage, webhooks were not being triggered In some circumstances when changes were made to article settings, those settings were not being updated in the search index ...
One of the biggest concerns folks have when adopting a knowledge base is that toughest of questions: how do I get people to actually use my documentation? Very often, requiring that folks go to yet another website--like your KnowledgeOwl knowledge...
Bug Fixes Error pages in the widget (Article not Found, No access) were not inheriting the knowledge base styles Reader group restrictions were not working correctly in some circumstances within the widget when the "Exclusive" reader group logic ...
Features / Enhancements Added support for unauthenticated SMTP servers to be able to send reader subscription emails Added a new article merge code to populate the full URL to the current article -- Bug Fixes Autosuggest sear...
Features / Enhancements Added support for "muted" and "playsinline" HTML attributes in the modern article editor. These can be used to make webm videos display much like a gif image does Added an option to turn off fuzzy searching in search setti...