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Ratings

Created On: 10/28/2019 in Features
Move articles between levels

Created On: 10/28/2019 in Write your docs Articles Reorder and move articles

In Knowledge Base > Articles , in addition to reordering content inside the current level , you can also: Move articles and categories to the top category level Move articles and categories into other categories (note that some category ty...
Reorder articles

Created On: 10/28/2019 in Write your docs Articles Reorder and move articles

Reorder categories or articles by rearranging their order in Knowledge Base > Articles . Hover over the article or category you want to move. Click on the up and down arrow icon to the right of each category or article, and drag and drop the ...
PDF look and feel

Created On: 10/28/2019 in Look and feel
Search look and feel

Created On: 10/28/2019 in Look and feel
Homepage look and feel

Created On: 10/28/2019 in Look and feel
October 23, 2019

Created On: 11/08/2019 in Release notes

Features New embeddable version of the help widget - Widget 2.0 Beta released Official announcement will come after first round of testing and verification
Display Microsoft Office OneDrive files in articles

Created On: 10/08/2019 in Write your docs Files and images Add other files to articles

How to embed OneDrive files directly in your knowledge base
October 3, 2019

Created On: 10/04/2019 in Release notes

Bug Fixes In certain rare cases, content categories were rendering incorrect information in full PDF and custom PDF downloads Certain canonical links that had query strings were not being properly encoded and were causing incorrect 404 errors ...
Widget authentication--when and how to use it

Created On: 10/02/2019 in Features Contextual Help Widget (2.0) Widget authentication

Learn what the widget authentication options are and when authentication is required for the widget to function properly.