New Articles

  1. July 12, 2019

    Created On: 07/25/2019 in Release notes
    Feature Enhancements: Improved screen reader accessibility for all form inputs in live knowledge bases

  2. June 28, 2019

    Created On: 07/25/2019 in Release notes
    Bug Fixes: In certain cases, trying to add labels to files in bulk was not correctly applying the labels

  3. June 20, 2019

    Created On: 06/20/2019 in Release notes
    Feature Enhancements: When deleting a knowledge base, we will now display the name of the knowledge base you are trying to delete in the confirmation message Bug Fixes: The FontAwesome URL for KBs will now always specify HTTPS as the HTTP URL ...

  4. June 19, 2019

    Created On: 06/19/2019 in Release notes
    Bug Fixes: When linking to an article from within another article, https://app.knowledgeowl.com/kb/article/id/..... was sometimes being added to the beginning of the article mergecode Updating an article that is the child shared content article f...

  5. June 5, 2019

    Created On: 06/05/2019 in Release notes
    Feature Enhancements Deleting your search in the widget will now clear search results Added "Recommend On Pages" option to categories so that categories can be used as a suggested resource in the widget Bug Fixes In certain instances searchin...

  6. June 3, 2019

    Created On: 06/03/2019 in Release notes
    Feature Enhancements When bulk importing readers from a CSV, you now have the option to skip or update readers that already exist If there are duplicates within the bulk reader import CSV itself, we will throw a warning ask if you want to continu...

  7. Author login type

    Created On: 05/19/2019 in Security and permissions Author management Authors
    Learn more about self-administered vs. SAML author login types.

  8. Topic articles (Reuse an article within another article)

    Created On: 05/19/2019 in Write your docs Articles Reuse, link, and recommend articles
    Use topic articles to reuse or embed an article within another article.

  9. Snippet use cases

    Created On: 05/19/2019 in Write your docs Snippets
    Learn some of the best use cases for snippets.

  10. Add snippets in content

    Created On: 05/19/2019 in Write your docs Snippets
    Learn how to add snippets to your content.
Copyright © 2015 – Silly Moose, LLC. All rights reserved.
Powered by KnowledgeOwl knowledge base software.