Feature Enhancements Added support for SVG image markup in the modern article editor Bug Fixes PUT API calls to the /reader endpoint were failing if the reader's email address was not included in the call When editing a non-published version ...
Feature Enhancements When a new article is added as recommended via Reporting → Widget → Recommended Article Weights → Add Article, the page will now automatically appear in the article's "Recommend On Pages" in the article editor When editing an...
Feature Enhancements Added more graceful handling of displaying categories in the modern widget. We will display the category contents within the widget itself if we can. If we can't, we provide a link to allow the end-user to open the category in...
Bug Fixes URL redirect articles were not displaying correctly within default type categories that had the display in-line option chosen When KO authors who are restricted to reader groups logged in through a knowledge base reader login page inste...
Bug Fixes When 2 topic categories were in sync and one of the topic articles was updated in the child topic category, the parent topic category was not updated until it was re-saved. Confused? So were we.
UI Improvements: When deleting an article or category from the Articles page, we will now display the name of what you are deleting in the confirmation message When deleting multiple files from the file library, we will now display a list of each...
Enhancements All new knowledge bases will now have the "Force SSL" option enabled by default When creating a copy of a knowledge base, a warning message with more information will be presented if the "Create a synced copy" option is checked Bug...
By default, your knowledge base comes with three article lists on the homepage:
Popular Articles list
New Articles list
Updated Articles list
You can also add a Recent Articles list to your homepage. But what if you...