New Articles

  1. Readers vs. Authors

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  2. Search feature overview

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  3. 2 minute demo of KnowledgeOwl

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  4. Reporting feature overview

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  5. How to start building your knowledge base

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  6. URL Redirect

    Want to include resources that aren't categories or articles, and might not even be in KnowledgeOwl? No problem. Use URL redirects to direct your readers to other websites, external resources, or specific files. To use this feature, check the box ...
  7. Recommend On Pages

    If you're using our Contextual Help Widget , use this section to identify which pages in your source website you want this content to be recommended on. Use a relative page path for your recommendations, like /app/documentation rather than http...
  8. Related Articles

    Add articles or categories here to have them display in the Related Articles section (usually located in the footer of your article). Click on the arrows and drag to reorder the list, or use the X to remove a related article. ...
  9. Article Display Options

    You can put both articles and subcategories into default categories. The Article Display Options help you control where the articles display in relation to the categories: Below subcategories (default) This option will display an Articles header...
  10. Subcategory Display Types

    Default categories support four subcategory display types: Icon panels Displays each category and its icon in a panel. If no icon has been added to the category, we'll display one of four default icons. With this layout, you can: Set how many ...