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Manage articles

Created On: 09/10/2018 in Features
URL redirect categories

Created On: 09/10/2018 in Write the docs Categories Create a category

You can use URL redirect categories to include a category-styled link to other URLs, both within and outside of KnowledgeOwl. When you use a URL redirect category, KnowledgeOwl does not show the content in the category; instead, it loads the URL ...
KnowledgeOwl status page

Created On: 09/10/2018 in Account and billing Company and product information

Real-time and historical data on KnowledgeOwl outages and other incidents.
Uptime Service Level Agreements

Created On: 09/10/2018 in Security and permissions Security, privacy, and compliance

Learn about the SLAs available at our different subscription plan levels.
Plans and trials FAQ

Created On: 09/10/2018 in Account and billing
What types of discounts are available?

Created On: 09/10/2018 in Account and billing Billing

The following discounts are available for annual subscriptions: 25% off annual subscriptions for non-profit organizations 10% off annual subscription for all other organizations These discounts can both be accessed in your Billing (accessib...
How do I pay for my account?

Created On: 09/10/2018 in Account and billing Billing

KnowledgeOwl offers a variety of payment options to meet your needs.
Billing

Created On: 09/10/2018 in Account and billing
Allow readers to log in through SSO

Created On: 09/09/2018 in Security and permissions Reader management Reader security, passwords, and login options

Allow readers to easily and securely log in using an existing set of credentials.
Edit readers in bulk

Created On: 09/09/2018 in Security and permissions Reader management Readers and reader filters

You can bulk edit readers to activate or delete them, change reader group assignments, and knowledge base access.