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Enable subscriptions

Created On: 02/19/2019 in Features Subscriptions Configure subscriptions

Once you've edited your Email Schedule and Subject to your liking, set up and tested your SMTP , and (optionally) enabled Public Subscriptions , you're ready to turn on Subscriptions. To enable subscriptions: Go to KB settings > Subscripti...
Set the subscription notification schedule and email subject

Created On: 02/19/2019 in Features Subscriptions Configure subscriptions

Learn how to set your subscription notification emails frequency/schedule and customize the email subject line.
Unsubscribe from a category

Created On: 02/18/2019 in Features Subscriptions How to use subscriptions

Learn how to unsubscribe from a category.
Subscribe to a category

Created On: 02/18/2019 in Features Subscriptions How to use subscriptions

Learn how to subscribe to a category
How subscriptions work

Created On: 02/18/2019 in Features Subscriptions How to use subscriptions

Learn how subscriptions work, how to trigger them, and who has control over which aspects.
Set up SMTP for subscriptions

Created On: 02/18/2019 in Features Subscriptions Configure subscriptions

Follow these instructions to select and test the SMTP service your subscription notification emails should use.
Requirements to turn on subscriptions

Created On: 02/18/2019 in Features Subscriptions Configure subscriptions

Learn what you'll need to be able to enable subscriptions in your knowledge base.
Configuring subscriptions

Created On: 02/18/2019 in Features Subscriptions

The configuration options in this section will help you set up subscriptions in your knowledge base.
Structure template (sample)

Created On: 02/15/2019 in Write your docs Articles Create a new article

This is a sample template for providing style and structure guidance. Refer to Create from template for information on creating articles using templates. You could create a template article with a setup similar to this sample, in order to provide ...
February 8, 2019

Created On: 02/22/2019 in Release notes

Features Added public subscriptions option to the (beta) reader subscriptions feature Bug fixes Searching in manage was limiting results to a max of 500 Embedded widget was throwing a JS error in some circumstances ...