Find your way around the Access & SSO page: who can read, images and files, login settings, login methods, and where old security and SSO settings moved.
New Freshservice and Freshdesk integrations turn KnowledgeOwl contact form submissions into tickets, plus fixes for Word imports and subscription emails.
If you're using AI coding assistants to interact with your knowledge base, use this guide for tips, tricks, and common gotchas to keep your process running smoothly.
These notes cover smarter AI chatbot answers from glossary terms and large tables, more concise AI style guide reviews, and bugfixes for Readers reports and copying in the new editor.
Learn the general process for how to set up SCIM provisioning for authors with your Identity Provider (IdP). Follow these instructions if we don't have instructions for your specific IdP.