New Articles

  1. Run an optional search reindex

    Learn how to run an optional search reindex in your knowledge base.
  2. Run a required search reindex

    Learn how to run a required search reindex in your knowledge base.
  3. New topic display category option: Tabs layout!

    We've added a tabs display option for topic display categories, and made a few changes to the layout of the category editor to help handle that change.
  4. Delete a synonym

    Learn how to delete individual synonyms or entire base word/synonym combinations.
  5. Run a search reindex

    Learn how to run a search reindex in your knowledge base.
  6. Edit a synonym

    Learn how to edit an existing synonym.
  7. Create a synonym

    Learn how to create a new synonym in your knowledge base.
  8. Intro to synonyms

    Learn more about what synonyms are and why you might want to use them.
  9. Synonyms

  10. Use Searches with no results

    So you've gotten your search behaving fairly well overall, and things seem to be humming along great: you've gotten the settings how you like them, your content's using consistent terminology , you've tweaked your search weights a little, and y...