New Articles | Page 27 | KnowledgeOwl Support

How search works: the basics

Created On: 04/17/2023 in Search

Get a quick introduction to how search works in your knowledge base.
Getting started

Created On: 04/17/2023

New to KnowledgeOwl and not sure where to start? Use this guide to get going!
Auto-Assign Groups By Email Rules (SSO Edition)

Created On: 04/17/2023 in Security and permissions Single Sign-On (SSO) SAML SSO instructions

Learn how to use a Custom Attribute Map Rule to automatically add SSO readers with a given email domain to one or more reader groups.
Icon panels: Change panel background color/category title color

Created On: 04/13/2023 in Look and feel Category look and feel

Learn how to use custom CSS to change the colors used in your category icon panels--whether on your homepage, in individual categories, or everywhere!
Fix for article editor removing a script

Created On: 04/13/2023 in Look and feel Article look and feel

If you've had trouble with the article editor stripping out part or all of a custom script, never fear! Follow the instructions here to add the script to a snippet.
Article Favorites (April 12th)

Created On: 04/10/2023 in Wisdom Wednesdays

Learn how to enable article favorites so your readers can quickly favorite and access up to 10 articles.
🌯 Nat'l Burrito day bugfixes

Created On: 04/06/2023 in Release notes

These fixes address bugs with tel: links in the Broken Links Report, logo images in secure file library, right-clicking links in Widget 2.0, and the Widget openArticle function.
Topic display: Style your tabs

Created On: 04/05/2023 in Look and feel Category look and feel

Use Custom CSS to change the tab color, border, and font color of topic display category tab displays.
Recent outages at KnowledgeOwl

Created On: 04/03/2023 in Release notes

We've had some questions about our recent outages. Here, we address those in a bit more detail.
Consensus Assessments Initiative Questionnaire (CAIQ)

Created On: 03/29/2023 in Security and permissions Security, privacy, and compliance

KnowledgeOwl maintains a Consensus Assessments Initiative Questionnaire (CAIQ) with the Cloud Security Alliance. Learn more about this security assessment and when you might need it.