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Commenter icons / images / avatars

Created On: 07/12/2015 in Features Comments

Learn how readers and authors can update the user icon displayed in the Comments section.
Adjust line spacing

Created On: 07/12/2015 in Look and feel Article look and feel

Change the default line spacing/line-height of content in your articles using global Custom CSS.
Adjust image width for all images

Created On: 07/12/2015 in Write the docs Files and images Add images to articles

Learn how to change the default max-width of images from 100% to 70%.
Troubleshooting software issues

Created On: 07/12/2015 in Account and billing Company and product information

Having trouble with the software? Here are common troubleshooting techniques that often help.
System requirements and supported browsers

Created On: 07/12/2015 in Account and billing Company and product information

Review what technology is needed to use KnowledgeOwl.
Adding code

Created On: 07/12/2015 in Write the docs Articles Edit an article

Sometimes you may want to display code for your readers to copy and paste from an article. Here's how: Select Code View in your WYSIWYG editor. Paste the code you want to display into the code view. If you're using our default sy...
Add images in bulk

Created On: 07/12/2015 in Write the docs Files and images Add images to articles

Learn how to upload multiple images at once into your File Library.
Display content only in PDFs

Created On: 07/12/2015 in Look and feel PDF look and feel

There are two ways to customize the look and feel of individual article PDFs. For general structure/layout of individual articles, go to Settings > PDF and adjust the settings there--you can add a watermark, password, header HTML, and footer HTML. ...
Display categories open by default

Created On: 07/12/2015 in Look and feel Table of contents & organization

Depending on your audience and the size of your knowledge base, you may want to open your categories in the table of contents by default. Sample expanded categories To set this up: Go to Settings > Basic . In the Table of contents se...
Use different logos for different reader groups

Created On: 07/12/2015 in Look and feel Overall look and feel Other overall look and feel customizations

Learn how you can display a different logo to members of different reader groups