New Articles | Page 140 | KnowledgeOwl Support

Use SurveyGizmo Surveys to Generate Content in KnowledgeOwl

Created On: 02/15/2016 in Write the docs Generate content

Use SurveyGizmo's HTTP Connect action to take content from a survey response and push it straight to KnowledgeOwl to create a new article.
Salesforce configuration intro

Created On: 07/12/2015 in Security and permissions Single Sign-On (SSO) Salesforce SSO Instructions

Salesforce SSO will restrict access to your knowledge base to only individuals with a valid login to your Salesforce account. Readers logged in to Salesforce will be able to access your knowledge base, and anyone who tries to access your knowledge b...
Body Merge Codes

Created On: 07/12/2015 in Look and feel Merge codes

Here are the available template merge codes for use in Settings > Style > Custom HTML > Body. All merge codes except "contents" will also work inside articles. Template Merge Code Description Example [template(" project-logo...
Format numbered list spacing and borders

Created On: 07/12/2015 in Look and feel Article look and feel

Use Custom CSS to change the default spacing and border styles for lists. The example here is for numbered lists.
Homepage Merge Codes

Created On: 07/12/2015 in Look and feel Merge codes

Learn the HTML merge codes you can use to display information from your Homepage content editor other places.
Article Merge Codes

Created On: 07/12/2015 in Look and feel Merge codes

Here are the available template merge codes for use in Settings > Style, Custom HTML > Article. Many can also be used directly within individual articles, categories, and subcategories. Template Merge Code Description Example ...
Reader Merge Codes

Created On: 07/12/2015 in Look and feel Merge codes

Use this list of merge codes to add or display information about your reader in your knowledge base.
Widget Installation

Created On: 07/12/2015 in Features Modern & Legacy Contextual Help Widget (deprecated)

To install the widget in your site or application, you will need to have access to make updates to the HTML code. Once you have access, follow these steps to install the widget: In KnowledgeOwl go to Settings > Widget . Configure the widget to...
Comment restrictions and permissions

Created On: 07/12/2015 in Features Comments

Learn more about the Restrict commenters and Restrict visibility options in Settings > Comments.
Comment security

Created On: 07/12/2015 in Features Comments

Learn about the security measures in place for comments.