New Articles | KnowledgeOwl Support

🍝 Nat'l Pasta Day bugfixes New

Created On: 10/16/2025 in Release notes

These updates include an enhanced Basic Auth for web crawlers and bugfixes for Reporting configuration errors, refined AI permissions, and Glossary Editor access.
💇New release: Style guide (with AI review) New

Published On: 10/09/2025 in Release notes

Learn about KnowledgeOwl's new Style guide feature. Create custom style guides with a rich-text editor and use AI to review articles for consistency with your documentation standards.
Set table of contents default display

Created On: 10/30/2025 in Look and feel Table of contents look and feel Style your table of contents

Choose whether to have the table of contents always open, closed until opened, or closed on homepage but open everywhere else.
Style image captions

Created On: 10/29/2025 in Look and feel Article look and feel

Change the grey background and white text color of your image captions.
Chatbot OAuth 2.0 authentication

Created On: 10/25/2025 in Features AI chatbot Set up AI chatbot

When you use the AI chatbot with private knowledge bases or knowledge bases with a mix of public and private content , you can use OAuth 2.0 authentication to control access. To use OAuth2, you'll need to: Generate a client ID a...
Chatbot JWT authentication

Created On: 10/25/2025 in Features AI chatbot Set up AI chatbot

When using the AI chatbot with private knowledge bases , or knowledge bases with a mix of public and private content , JWT authentication can be used to control access. With JWT authentication, you'll need: A JWT client secret to re...
Manage bulk edit options

Created On: 10/15/2025 in Features Manage articles Bulk edit articles

View a list of Manage's bulk edit options and what each does.
Required reading overview for readers

Created On: 10/15/2025 in Features Required Reading Required Reading instructions for readers

Get an overview of what readers will see and how they acknowledge having read required reading.
Required Reading instructions for readers

Created On: 10/15/2025 in Features Required Reading
Required Reading feature overview

Created On: 10/14/2025 in Features Required Reading

If you need to track that employees are reading updated policies and procedures, or if you want to have a set of required articles for new hires or department onboarding, consider using Required Reading. Use Required Reading to mark articles as...