New Articles

  1. Configure SSO with Active Directory Federation Services (AD FS)

    Learn how to configure SSO using Active Directory Federation Services (AD FS).
  2. Custom image captions

    How to create and format image captions
  3. Requiring login to view files/images

    If your knowledge base is private, turn this setting on to guarantee no one can access files in your knowledge base by URL.
  4. Remove the homepage welcome text

    Learn how to remove the "Welcome to...." statement on your homepage.
  5. Display PDF file in articles

    Learn how to embed PDF files inside your KnowledgeOwl articles using the Google Docs embed viewer.
  6. Reorder categories or articles

    Reorder categories or articles by rearranging their order in Knowledge Base > Articles .  Hover over the article or category you want to move. Click on the up and down arrow icon to the right of each category or article, and drag and drop the ...
  7. Move categories or articles between levels

    Use drag and drop in the Articles interface or the Category section of the editor to move articles or subcategories to different categories.
  8. Customize Contact Form Link

    Don't like the default "Contact Us" label used in your top navigation? Use the Customize Text tool to change it.
  9. Add contact us link to table of contents

    Use one of our scripts to add a link to the top or bottom of your table of contents.
  10. Add Home link to table of contents

    Learn how to add or remove the Home link to the top of your table of contents.