New Articles

  1. Blog Style and More

    Created On: 08/08/2016 in Release notes
    Release of Blog Style category type, published date for articles, customizable article title tags, and new search option for partial matches.

  2. New Shorter Links

    Created On: 08/07/2016 in Release notes
    Release of shorter simplified article links, new root path option for KB URLs, and article meta descriptions.

  3. Configure SSO with Google Workspace

    Created On: 04/16/2016 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    Learn how to configure SSO with your Google Workspace.

  4. Use SurveyGizmo Surveys to Generate Content in KnowledgeOwl

    Created On: 02/15/2016 in Write your docs Generate content
    Use SurveyGizmo's HTTP Connect action to take content from a survey response and push it straight to KnowledgeOwl to create a new article.

  5. Salesforce configuration intro

    Created On: 07/12/2015 in Security and permissions Single Sign-On (SSO) Salesforce SSO instructions
    Salesforce SSO will restrict access to your knowledge base to only individuals with a valid login to your Salesforce account. Readers logged in to Salesforce will be able to access your knowledge base, and anyone who tries to access your knowledge...

  6. Body Merge Codes

    Created On: 07/12/2015 in Look and feel Merge codes
    Use this list of merge codes to add or display top navigation and search functionality

  7. Format numbered list spacing and borders

    Created On: 07/12/2015 in Look and feel Article look and feel
    Use Custom CSS to change the default spacing and border styles for lists. The example here is for numbered lists.

  8. Homepage Merge Codes

    Created On: 07/12/2015 in Look and feel Merge codes
    Use this list of merge codes to add or display information from your Customize > Homepage content editor.

  9. Article Merge Codes

    Created On: 07/12/2015 in Look and feel Merge codes
    Use this list of merge codes to add or display information about an article as it's being viewed.

  10. Reader Merge Codes

    Created On: 07/12/2015 in Look and feel Merge codes
    Use this list of merge codes to add or display information about your reader in your knowledge base.
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