New Articles

  1. Configure SSO with Google Workspace

    Learn how to configure SSO with your Google Workspace.
  2. Use SurveyGizmo Surveys to Generate Content in KnowledgeOwl

    Use SurveyGizmo's HTTP Connect action to take content from a survey response and push it straight to KnowledgeOwl to create a new article.
  3. Salesforce configuration intro

    Salesforce SSO will restrict access to your knowledge base to only individuals with a valid login to your Salesforce account. Readers logged in to Salesforce will be able to access your knowledge base, and anyone who tries to access your knowledge...
  4. Body Merge Codes

    Use this list of merge codes to add or display top navigation and search functionality
  5. Format numbered list spacing and borders

    Use Custom CSS to change the default spacing and border styles for lists. The example here is for numbered lists.
  6. Homepage Merge Codes

    Use this list of merge codes to add or display information from your Customize > Homepage content editor.
  7. Article Merge Codes

    Use this list of merge codes to add or display information about an article as it's being viewed.
  8. Reader Merge Codes

    Use this list of merge codes to add or display information about your reader in your knowledge base.
  9. Widget Installation

    To install the widget in your site or application, you will need to have access to make updates to the HTML code. Once you have access, follow these steps to install the widget: In KnowledgeOwl go to Settings > Widget . Configure the widget to...
  10. Set who can submit and view comments

    Learn more about the Restrict commenters and Restrict visibility options in Settings > Comments.