New Articles

  1. 😌Nat'l Simplicity Day bugfixes

    These fixes address bugs with the Readers CSV export, Search settings, and Search reindexing.
  2. Category icons: Now with background colors and descriptions!

    We've added some fun changes to category icons, including category icon backgrounds and the option to display category descriptions!
  3. Users are dead: long live AUTHORS!

    We've renamed users to authors and user teams to author teams to avoid confusion. Long live authors!
  4. 🌠Int'l Asteroid Day bugfixes

    These fixes address bugs with snippet references, favicons, the Reporting Dashboard, and the copy knowledge base process.
  5. 🏠 Nat'l Work From Home Day bugfixes

    These fixes address bugs with the article editor and Manage bulk edit.
  6. Rename the glossary

    Don't like the word "Glossary" but otherwise love the feature? Follow the instructions here to rename Glossary to a word of your choice.
  7. Section breakdown: Miscellaneous

    Learn about the options to customize text in the miscellaneous knowledge base section.
  8. API change: Article endpoint prevent_searching field now proper boolean

    We updated the article endpoint's prevent_searching field to store proper boolean true/false values. This change may impact API integrations or calls you're using.
  9. Use the Customize Text tool to change your article template (July 5th)

    Watch this recorded session to learn how to customize the Article template text using the Customize Text tool.
  10. Enable automatically suggested Related Articles

    Learn how to enable automatic suggestions in your Related Articles section.