Updated Articles

  1. Webhooks overview and creation

    Learn what webhooks are and how to create an API webhook.
  2. Use Webhooks with Slack (build your own app)

    Learn how to create a Slack app to post messages of article, comment, or contact form events to a Slack channel of your choice.
  3. Webhook API calls

    Learn how to make API calls to the webhook endpoint.
  4. View revisions and revision history

    You can see when revisions have been stored by looking just under the Save, Preview, and Back buttons. If revisions have been stored, you'll see a Recent Revisions hyperlink with the number of revisions in parentheses: Sample Recent Revisions l...
  5. Use Widget 2.0 for Contextual Help: Recommend on Pages

    Learn how to use the Recommended tab in the widget to point your end-users to different articles in your knowledge base.
  6. Website Settings

    Use the Website Settings section of Settings > Basic to configure default behavior for your knowledge base's navigation, table of contents, related articles, navigation, glossary, and more.
  7. Video upload errors

    Getting an error trying to upload a video to your article? See causes and potential solutions.
  8. Use SurveyGizmo Surveys to Generate Content in KnowledgeOwl

    Use SurveyGizmo's HTTP Connect action to take content from a survey response and push it straight to KnowledgeOwl to create a new article.
  9. Use the Modern Slideout Widget on Single Page Applications

    Learn how to use the deprecated Modern Slideout Widget on Single Page Applications.
  10. Use the Modern Widget for Contextual Help: Recommend on Pages

    Learn how to recommend specific content when the Modern widget is opened from specific pages on your app or website.