Updated Articles

  1. Turn on automatic Related Article suggestions

    Learn how to enable automatic suggestions in your Related Articles section.
  2. Related Articles feature overview

    Learn how Related Articles work and how to use them.
  3. Use both manual and automatic Related Articles

    Learn what happens when you use automatic Related Articles and manually add Related Articles.
  4. Use automatic Related Articles

    Learn how automatically suggested Related Articles work.
  5. Create Zendesk Tickets

    If you're already using Zendesk, set up your contact form and Contextual Help Widget (2.0) to automatically create tickets in your Zendesk account. The contact form will then create tickets via the API as your specified user and include some hel...
  6. Integrate contact form with Zendesk

    Learn how to set up the Contact form to create tickets in Zendesk.
  7. Intro to KO

  8. Set up your account

    Learn what to expect when you sign up for a KnowledgeOwl trial account.
  9. Popular Articles list

    The Popular Articles list displays the top 10 most viewed articles in your knowledge base. Learn more about the list and what you can do with it.
  10. Add or remove Home link in table of contents

    Learn how to add or remove the Home link in the top of your table of contents.