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PDF Merge Codes

Last Updated: 05/29/2024 in Look and feel Merge codes

See the merge codes available for use in the Standard PDF export, Custom PDF exports, and individual article PDFs.
Use Widget 2.0 for Contextual Help: Recommend on Pages

Last Updated: 05/29/2024 in Write the docs Articles Reuse, link, and recommend articles

Learn how to have our Contextual Help Widget recommend content based on the specific page an end-user opens it from.
Only play GIFs while hovering

Last Updated: 05/29/2024 in Look and feel Overall look and feel Other overall look and feel customizations

Learn how to use the Freeze Frame plugin to only play GIFs on hover in your articles.
Optimize your homepage

Last Updated: 05/29/2024 in Features SEO guide

Your knowledge base homepage is the most important page to optimize for SEO. This is what people will see first coming up in the search results page.
Pagination

Last Updated: 05/29/2024 in Search Configure search

Pagination allows your readers to view all possible search results. By default, we return the top 20 articles ranked by relevance. If you enable pagination, we will display the total search results beneath the search bar and allow the reader ...
Open widget to specific tab

Last Updated: 05/29/2024 in Features Contextual Help Widget (2.0) Advanced widget configuration & methods

Use the methods here to open the widget to a specific tab.
Other merge codes

Last Updated: 05/29/2024 in Look and feel Merge codes

These merge codes can be used in Custom HTML but also in individual articles, categories, etc. See usage notes: Template Merge Code Description Usage [template(" object-id ")] The "object-id" merge code can ...
Open widget to a specific article or category

Last Updated: 05/29/2024 in Features Contextual Help Widget (2.0) Widget configuration & installation

Use the openArticle and openCategory methods to open the widget to a specific article or category in your knowledge base.
Page Breakdown

Last Updated: 05/29/2024 in Reporting Contact form reporting

Once you click Page Breakdown from the Search Activity section, you'll see a breakdown of searches completed on that particular page. For widget contact form searches, this can help identify articles you might want to set up as recommended ...
How to get the most from glossary (Oct.26th)

Last Updated: 05/29/2024 in Wisdom Wednesdays

Join us at 2pm EDT for a session on how to structure your glossary terms and definitions to get the most from glossary functionality.