Updated articles

1. Remove requirement or start date Updated

   Last updated: 09/30/2026 in Features Required Reading Add or remove required articles
   No longer need an article to be considered required, or mess up on a Start Date? You can remove the Start Date or the required option and still retain all historical data.

2. Make individual articles required Updated

   Last updated: 09/30/2026 in Features Required Reading Add or remove required articles
   Mark articles as required and set a Start Date to have them show as required for your readers.

3. Import from Zendesk Updated

   Last updated: 09/01/2026 in Integrations, API, and webhooks Integrations Zendesk
   Learn how to import your Zendesk knowledge base content into KnowledgeOwl.

4. Create Zendesk Tickets Updated

   Last updated: 09/01/2026 in Features Contact Form Set up your contact form
   Learn how to set up the Contact form to create tickets in Zendesk.

5. 📈 Owl Analytics enabled in all accounts New

   Last updated: 09/30/2026 in Release notes
   We're enabling Owl Analytics in all accounts beginning September 15, 2026.

6. Retrigger the same article for new acknowledgment

   Last updated: 09/30/2026 in Features Required Reading Add or remove required articles
   Have you updated a required reading article and want to require a new round of acknowledgements? Add a new start date!

7. Required Reading feature overview

   Last updated: 09/30/2026 in Features Required Reading
   Learn how Required Reading works to prompt readers to acknowledge reading an article.

8. Create a new article

   Last updated: 09/25/2026 in Write your docs Articles

9. Generate article content with AI

   Last updated: 09/25/2026 in Write your docs Articles Create a new article
   Use Owl Intelligence to banish writer's block and generate an article's content with an AI prompt.

10. Generate article meta description with Owl Intelligence

    Last updated: 09/25/2026 in Features Owl Intelligence Use Owl Intelligence to generate content
    Discover how to use Owl Intelligence to generate an article meta description that fits your knowledge base tone and style.

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