Updated Articles

  1. Purge deleted readers

    Use the Purge Deleted Readers option to permanently remove all information associated with deleted reader accounts. This is useful for GDPR or other privacy rights compliance.
  2. Pricing

    We try to keep our pricing as simple and transparent as possible. The price you pay is based on two things: Number of knowledge bases (sites) Number of authors (people who create and manage your content) All features are available for all cus...
  3. Can I pause or suspend my subscription?

    We understand projects get put on hold. If you need to pause or suspend your account without cancelling, please contact us to let us know what you need. We are happy to help in any way we can! ...
  4. Popular Articles Report

    Sample Popular Articles report The Popular Articles report displays all your articles and categories based on number of views and quality views. This can help you determine which articles or categories are getting the most attention from y...
  5. Prevent Page Breaks in PDF Table Rows

    If you have table rows that span multiple lines, by default, the PDF generator won't make any effort to keep those multi-line rows on the same page if they fall on a page break. This is most evident when you have table row headers: Default ...
  6. Prevent search engines from indexing your site and content

    Learn how to prevent Google and other search engines from indexing your KnowledgeOwl knowledge base
  7. Add a new glossary term

    Learn how to add new terms to your glossary.
  8. Plans

    To keep our pricing simple, we offer a single subscription plan that includes all features. Need a guaranteed uptime SLA , priority support , or other security or legal requirements? Add our Business Extras or Enterprise Extras to get what ...
  9. How do I pay for my account?

    KnowledgeOwl offers a variety of payment options to meet your needs.
  10. Prerequisites

    Before you enable remote authentication, you'll need three things: Appropriate permissions The URLs for login/logout of your remote authentication system An API key Appropriate permission You'll need to be logged in as an author who h...