Updated Articles

1. Slack notifications

   Last Updated: 11/25/2025 in Features Notifications
   Get notifications in Slack channels when events occur in your knowledge base.

2. Webhooks

   Last Updated: 11/25/2025 in Integrations, API, and webhooks

3. Email notifications

   Last Updated: 11/25/2025 in Features Notifications
   Docs in progress We don't yet have documentation on our new email notifications feature, but they're coming soon!

4. Delete an email notification

   Last Updated: 11/25/2025 in Features Notifications Email notifications
   Follow these instructions to delete an email notification you don't need anymore.

5. Delete a Slack notification

   Last Updated: 11/25/2025 in Features Notifications Slack notifications
   Follow these steps to delete a Slack notification.

6. Turn off Owl Analytics

   Last Updated: 11/25/2025 in Reporting and analytics Owl Analytics Set up Owl Analytics
   Follow these instructions to completely turn off Owl Analytics.

7. Turn on favorites

   Last Updated: 11/25/2025 in Features Article favorites Set up favorites
   Follow these instructions to turn on favorites if they aren't already being used in your knowledge base.

8. Snippets

   Last Updated: 11/25/2025 in Write your docs

9. Undo changes to a snippet

   Last Updated: 11/25/2025 in Write your docs Snippets
   Did someone mess up one of your snippets? Use the Revert to previous saves option to revert to one of your last three saves on the snippet!

10. Customize default text

    Last Updated: 11/25/2025 in Look and feel
    Use Customize > Default text to customize the default text strings we use at various places across your knowledge base to truly make your knowledge base your own.

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