Like your product, company, and policies, file labels might change over time. And without clear style guidelines (and even sometimes with them!), different authors might create differently-structured labels. Linus has faced this problem several time...
If you're using the Clayton, Classic, or Modern themes , your PDF icon next to article titles might look like this: You can replace it with a Font Awesome icon that will match the other icons next to the article: (The color of the...
In addition to automatically highlighting up to 10 glossary terms per article, you can also manually insert glossary definitions. Manually inserting definitions has several advantages: Since you are specifying when and where you want to define t...
Making your knowledge base public means that users will be able to find your content in the Search Engine Results Pages (SERPs) and is an important part of SEO.
Manage Articles is designed to give you a view of all your articles across all categories and publishing statuses. You can sort and filter it, and you can export any view in Manage Articles to CSV. From here, you can open individual articles for e...