Updated Articles

  1. Remove an existing recommended page path Updated

    Learn how to remove an existing Recommend On Page path from an article or category so the widget stops recommending it on that page.
  2. Update an existing recommended page Updated

    Learn how to update an existing recommend on page path to keep your contextual help widget recommending the right resources in the right places.
  3. Recommend an article or category in contextual help Updated

    Add your app or website page paths to your article or category's Recommend On Pages section to power your contextual help widget's Recommendations tab.
  4. Turn off ratings for specific articles Updated

    Use the Display settings to Remove feedback ability if you'd like to turn off the ratings section in a given article.
  5. Turn off comments for specific articles Updated

    Learn how to remove the comments section from specific articles in your knowledge base.
  6. Add a video callout Updated

    Add a video icon next to article titles wherever they're listed to highlight video content in your knowledge base.
  7. Create a template Updated

    Turn any existing article into a template you can use to create new articles. Great for consistently structuring and formatting similar article types!
  8. Summary Updated

    Learn how your content's meta description is used within KnowledgeOwl and by search engines. Discover best practices and tips for improving your meta descriptions.
  9. Title tags Updated

    Learn how to create effective title tags for your content to improve SEO and social media previews.
  10. Retrigger the same article for new acknowledgment Updated

    Have you updated a required reading article and want to require a new round of acknowledgements? Add a new start date!