Updated Articles

341. Make all requests use your new private domain

     Last Updated: 05/29/2024 in Look and feel Overall look and feel How to use your own domain
     When your private domain is set up and your SSL cert is working correctly, try navigating to your private domain and confirm your knowledge base is loading. Once you've confirmed that, we recommend making two additional changes, both in Settin...

342. Make individual articles required

     Last Updated: 05/29/2024 in Features Required Reading
     Mark articles as required and set a Start Date to have them show as required for your readers.

343. Bulk edit articles to make them required reading

     Last Updated: 05/29/2024 in Features Required Reading
     Use the Bulk Edit tool in Manage to set multiple articles to be required with the same Start Date.

344. Manually suggest Related Articles

     Last Updated: 05/29/2024 in Features Related Articles How to use Related Articles
     Learn more about manually adding Related Articles to your content.

345. Link to article or category

     Last Updated: 05/29/2024 in Write the docs Articles Reuse, link, and recommend articles
     Use the Link to Article or Category option in the editor to create an ID-based hyperlink to an article or category in your knowledge base.

346. Set your knowledge base time zone, date, and language

     Last Updated: 05/29/2024 in Look and feel Overall look and feel Style your overall theme
     Learn how to set the timezone and date/time setting your knowledge base uses.

347. Choose your layout

     Last Updated: 05/29/2024 in Look and feel Overall look and feel Style your overall theme
     Learn what layout options are available and how they impact your theme.

348. Limit the max characters allowed in comments

     Last Updated: 05/29/2024 in Features Comments
     If you're getting long/spammy comments in your knowledge base, consider using this script to limit how many characters someone can submit.

349. Keep glossary header visible when scrolling

     Last Updated: 05/29/2024 in Look and feel Glossary look and feel
     Use these steps to keep the Glossary header and letter navigation visible at all times on the Glossary page.

350. KnowledgeOwl status page

     Last Updated: 05/29/2024 in Account and billing Company and product information
     Real-time and historical data on KnowledgeOwl outages and other incidents.

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