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General search settings

Last Updated: 11/05/2025 in Search Set up search

Set your primary search language, choose which search controls your readers can access, and set up your search results page.
Article preview text

Last Updated: 11/05/2025 in Search Set up search General search settings

Control your search result article blurb contents.
Shared & synced content in Write the docs

Last Updated: 11/05/2025 in Write your docs

Learn about how shared content articles and synced categories work.
Search FAQs

Last Updated: 11/05/2025 in Search
Shared content articles

Last Updated: 11/05/2025 in Search Set up search General search settings

Shared content articles are excluded from search results by default. Follow these instructions to include them in search.
Why doesn't my shared content article show in search results?

Last Updated: 11/05/2025 in Search Search FAQs

Shared content articles are hidden from search by default. To enable them globally, edit the Shared content articles setting in KB settings > Search and synonyms > General settings.
Visibility and permissions

Last Updated: 11/05/2025 in Write your docs Categories
Exclude category

Last Updated: 11/05/2025 in Write your docs Categories Visibility and permissions

The Exclude category search setting lets you fully exclude a single category and all of its content from search results. When you use this option, it automatically excludes from search: The main category content, if it's a type indexed for sea...
Exclude category

Last Updated: 11/05/2025 in Search Set up search General search settings

Exclude a category and all its subcategories and articles from search in KB settings > Search and synonyms > Reader controls.
Filter search by categories

Last Updated: 11/05/2025 in Search Set up search General search settings

Use the Category drilldown filters to give readers top-level and second-level category filters in the search bar and search results page.