Updated Articles

  1. Recent Articles list

    Learn how to configure the Recent Articles list and add it to your knowledge base.
  2. Article Lists

    Learn which automatic article lists are available and how they work.
  3. Get oriented in the app

    Get familiar with the KnowledgeOwl app.
  4. SSL cert troubleshooting: CAA policy does not allow

    Learn how to resolve the message about the CAA policy for your website not allowing Let's Encrypt SSL certificates.
  5. Set the number of Related Articles to automatically display

    Decide how many automatically suggested Related Articles should be displayed.
  6. SCAYT Spell Check

    Legacy editor authors can configure the SCAYT option. Modern editor authors don't need to, as Modern editor uses the built-in browser spell-check.
  7. Publishing status

    Learn what each of the publishing statuses means and does.
  8. Public Sitemaps and SEO

    Learn how your public knowledge base is optimized for search engines--and how to prevent them from indexing your knowledge base.
  9. Set your knowledge base time zone, date, and language

    Learn how to set the timezone and date/time setting your knowledge base uses.
  10. Generate your sitemap

    Use a sitemap to tell Google to crawl your website. It’s essentially an XML file representing the structure of your website's content.