New Articles

  1. Use the Customize Text tool to change your article template (July 5th)

    Watch this recorded session to learn how to customize the Article template text using the Customize Text tool.
  2. Enable automatically suggested Related Articles

    Learn how to enable automatic suggestions in your Related Articles section.
  3. Automatic Related Articles just got smarter

    Related Articles automatic suggestions just got smarter; you can now choose to only automatically suggest content within the same top-level category.
  4. Nat'l 🪀Yo-Yo🪀Day bugfixes

    These fixes address bugs with iframes in PDF exports, Content Security Policy Settings, and versions made visible to groups in the table of contents.
  5. Customize Text Tool: Article template (and some rearranging!)

    We've added many of the article text strings into the Customize Text Tool, and had to migrate some Ratings and Comments text strings over to the tool.
  6. Version review and activation (June 7th)

    Join us 2 hours earlier than normal on Wednesday, June 7th, for our session on version review and activation!
  7. Versions & revisions (May 24th)

    Join us this Wednesday, May 24th, for part one in a two-part WW series on versions! This session, we'll cover an overview of versions and revisions, version activation, and version best practices.
  8. Update Style Settings with Customize Text merge code

    Learn how to update your Style Settings to use the Customize Text merge codes.
  9. Section breakdown: Article

    Learn about the options to customize text in your article.
  10. Required IP addresses

    See which IP addresses will need to be allowed/whitelisted for KnowledgeOwl to work.