New Articles | Page 22 | KnowledgeOwl Support

Reader signup overview

Created On: 07/12/2023 in Security and permissions Reader management Reader signups

If your knowledge base is set up so that some or all readers must login to see content and you're using KnowledgeOwl reader accounts rather than an SSO integration , you can allow your readers to sign up for access. This can help reduce administrat...
Customize Text: Glossary title

Created On: 07/12/2023 in Release notes

Use Customize Text to change the title of the Glossary page, which means you can now totally rebrand Glossary to some other term of your choice!
😌Nat'l Simplicity Day bugfixes

Created On: 07/12/2023 in Release notes

These fixes address bugs with the Readers CSV export, Search settings, and Search reindexing.
Category icons: Now with background colors and descriptions!

Created On: 07/11/2023 in Release notes

We've added some fun changes to category icons, including category icon backgrounds and the option to display category descriptions!
Users are dead: long live AUTHORS!

Created On: 07/11/2023 in Release notes

We've renamed users to authors and user teams to author teams to avoid confusion. Long live authors!
🌠Int'l Asteroid Day bugfixes

Created On: 06/30/2023 in Release notes

These fixes address bugs with snippet references, favicons, the Reporting Dashboard, and the copy knowledge base process.
🏠 Nat'l Work From Home Day bugfixes

Created On: 06/29/2023 in Release notes

These fixes address bugs with the article editor and Manage bulk edit.
Rename the glossary

Created On: 06/28/2023 in Features Glossary

Don't like the word "Glossary" but otherwise love the feature? Follow the instructions here to rename Glossary to a word of your choice.
Section breakdown: Miscellaneous

Created On: 06/28/2023 in Features Customize Text tool

Learn about the options to customize text in the miscellaneous knowledge base section.
API change: Article endpoint prevent_searching field now proper boolean

Published On: 06/27/2023 in Release notes

We updated the article endpoint's prevent_searching field to store proper boolean true/false values. This change may impact API integrations or calls you're using.