Next, we need to add the knowledge base URL as an allowed Remote Site in Salesforce. To do so: In Salesforce, navigate to Setup > Security > Remote Site Settings. Click on New Remote Site . For the URL, use your knowledge base's homepage UR...
For Default category types, you can choose how to display subcategories (that is, categories within this category) on the category homepage using the Subcategory Display Type setting.
To set or change these settings:
Open the...