Updated Articles

1. Owl Analytics setup Updated

   Last Updated: 03/19/2026 in Reporting and analytics Owl Analytics Set up Owl Analytics
   Instructions to set up Owl Analytics.

2. HTML Zip export overview Updated

   Last Updated: 03/17/2026 in Features HTML Zip export
   The HTML Zip export creates a zip file containing files for each of your articles and folders for each category/subcategory. Learn more about what it includes.

3. 🌷 First Day of Spring bugfixes and improvements New

   Last Updated: 03/20/2026 in Release notes
   These fixes address bugs with the HTML zip export and email notifications. We also added a Document360 importer!

4. Import from CSV New

   Last Updated: 03/19/2026 in Write your docs Import content
   Use this importer to get your content into KnowledgeOwl if your current knowledge base solution supports CSV exports and isn't listed in our third-party imports.

5. Import from Document360 New

   Last Updated: 03/19/2026 in Write your docs Import content
   Learn how to import your Document360 knowledge base articles into your KnowledgeOwl knowledge base.

6. Import from HubSpot New

   Last Updated: 03/19/2026 in Write your docs Import content
   Learn how to import your HubSpot knowledge base articles into your KnowledgeOwl knowledge base.

7. Downgrade your plan

   Last Updated: 03/19/2026 in Account and billing Change plan Upgrade or downgrade plans
   Downgrade to a cheaper plan to reduce costs. You may lose access to some features, lose AI credits, and have shorter Owl Analytics data storage.

8. Upgrade your plan

   Last Updated: 03/19/2026 in Account and billing Change plan Upgrade or downgrade plans
   Upgrade to a higher plan level to access more features, more AI credits, and longer Owl Analytics data storage.

9. Owl Analytics Export API

   Last Updated: 03/19/2026 in Reporting and analytics Owl Analytics
   Export data programmatically from the Overview report, Logs report, or Readers report to a tool of your choice using our Owl Analytics Export API.

10. Export API quickstart New

    Last Updated: 03/19/2026 in Reporting and analytics Owl Analytics Owl Analytics Export API
    Learn how to export your Owl Analytics data using the API. Includes samples of curl, browser, and Postman-based API calls.

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