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Embed AI chatbot on an external website or app Updated

Last Updated: 12/04/2025 in Features AI chatbot External website AI chatbot embed

Embed your AI chatbot on external websites and apps. Learn the setup steps and authentication options.
Customize default text for AI chatbot Updated

Last Updated: 12/04/2025 in Features AI chatbot Set up AI chatbot

Make the AI chatbot fit your brand or language by customizing the text that appears within it.
Restrict access to the AI chatbot Updated

Last Updated: 12/04/2025 in Features AI chatbot Set up AI chatbot

Use the AI chatbot's Reader Access options to test the chatbot with a small group or restrict who can view and use the chatbot.
What happens during scheduled downtime

Last Updated: 12/04/2025 in Account and billing Company and product information

Here's what you can expect during scheduled downtime.
Owlcademy

Last Updated: 12/04/2025

Owlcademy offers a number of different courses, workshops, and other educational resources for folks who want to improve their documentation practices.
Tag search

Last Updated: 12/04/2025 in Search Search your knowledge base
Tag search overview

Last Updated: 12/04/2025 in Search Search your knowledge base Tag search

Tags search can be a great form of search if you use tags for specific departments, products, teams, or features.
Keywords overview

Last Updated: 12/04/2025 in Search Set up search Keywords

Use Keywords settings to refine how the keyword search works behind the scenes.
Chatbot JWT authentication

Last Updated: 12/04/2025 in Features AI chatbot External website AI chatbot embed

For external embeds of private knowledge bases or mixed-content knowledge bases, set your AI chatbot up with authentication. Follow these instructions to use JWT authentication.
Chatbot OAuth 2.0 authentication

Last Updated: 12/04/2025 in Features AI chatbot External website AI chatbot embed

For external embeds of private knowledge bases or mixed-content knowledge bases, set your AI chatbot up with authentication. Follow these instructions to use OAuth 2.0 authentication.