Updated Articles

  1. Display favorites outside the table of contents

    Use the reader favorite-articles merge code to add favorites to your theme layout.
  2. Display favorites in the table of contents

    Follow these instructions to add Favorites to your table of contents.
  3. Turn on favorites

    Follow these instructions to turn on favorites if they aren't already being used in your knowledge base.
  4. Disable ratings

    Follow these steps to disable ratings across your entire knowledge base.
  5. Create a CSV export of your Comments report

    Learn how to generate and download a CSV export of your comments.
  6. Domain settings

    Use KB settings > Domain to configure your KnowledgeOwl subdomain, your private domain, root path, and set SEO settings like whether to generate a sitemap.
  7. Approve or delete comments

    Follow these steps to approve or delete new comments.
  8. What happens when I delete a comment?

    Deleted comments are stored in the Deleted filter of Comments Reporting.
  9. Customize default text

    Use Customize > Default text to customize the default text strings we use at various places across your knowledge base to truly make your knowledge base your own.
  10. Section breakdown: Article

    Learn about the options to customize text in your article.