Updated Articles

  1. What happens during scheduled downtime Updated

    Here's what you can expect during scheduled downtime.
  2. Glossary formatting Updated

    Learn how to format your glossary terms and definitions.
  3. Owl Analytics setup Updated

    Instructions to set up Owl Analytics.
  4. HTML Zip export overview Updated

    The HTML Zip export creates a zip file containing files for each of your articles and folders for each category/subcategory. Learn more about what it includes.
  5. Redirect old articles to a new permalink

    No more 404s! If an article's permalink has changed, add an Old Link to redirect the previous permalink to the current correct one.
  6. Author Teams

    You can create author teams to restrict editing of content to members of a specific team. Learn more about how to use them.
  7. Inherited author team restrictions

    Add author teams at the category level to have articles automatically inherit those team restrictions, or use the checkboxes to further refine which teams can edit.
  8. How inherited reader groups work

    Learn how reader groups inherited from categories work and how you can refine them.
  9. Restrict content to logged in readers

    Use reader groups to display content to specific readers only. Learn how to use directly assigned reader groups and inherited reader groups.
  10. Check if an article or category is restricted to reader groups

    How to check if a category or article is restricted to reader groups.