Updated articles

1. Import from Zendesk Updated

   Last updated: 09/01/2026 in Integrations, API, and webhooks Integrations Zendesk
   Learn how to import your Zendesk knowledge base content into KnowledgeOwl.

2. Create Zendesk Tickets Updated

   Last updated: 09/01/2026 in Features Contact Form Set up your contact form
   Learn how to set up the Contact form to create tickets in Zendesk.

3. Remote authentication prerequisites Updated

   Last updated: 08/25/2026 in Security and permissions Single Sign-On (SSO) Remote authentication instructions
   Before you enable remote authentication, you'll need three things: Appropriate permissions The URLs for login/logout of your remote authentication system An API key Appropriate permission You'll need to be logged in as an author w...

4. API calls in snippets Updated

   Last updated: 08/25/2026 in Integrations, API, and webhooks API Use the KnowledgeOwl API
   Want to display information from your knowledge base IN your knowledge base? Use our API merge code to make secure API calls to display custom lists or other information.

5. API keys Updated

   Last updated: 08/25/2026 in Integrations, API, and webhooks API Use the KnowledgeOwl API
   Learn how to create, edit, and delete API keys.

6. Create a new article

   Last updated: 09/25/2026 in Write your docs Articles

7. Generate article content with AI

   Last updated: 09/25/2026 in Write your docs Articles Create a new article
   Use Owl Intelligence to banish writer's block and generate an article's content with an AI prompt.

8. Generate article meta description with Owl Intelligence

   Last updated: 09/25/2026 in Features Owl Intelligence Use Owl Intelligence to generate content
   Discover how to use Owl Intelligence to generate an article meta description that fits your knowledge base tone and style.

9. Owl Intelligence feature overview

   Last updated: 09/25/2026 in Features Owl Intelligence
   Learn how Owl Intelligence can help you defy writer's block to quickly generate article content or meta descriptions or check your content against your style guide.

10. Slack notifications

    Last updated: 09/25/2026 in Features Notifications
    Get notifications in Slack channels when events occur in your knowledge base.

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