Updated Articles

  1. Article banners and thumbnails oh my!

    Learn about the new article thumbnail and banner fields and how to add them to your knowledge base layout. (Also learn about hidden category icons.)
  2. Article Favorites: Now in the table of contents

    You can now add Article Favorites to your table of contents by checking a box--no code or HTML required!
  3. Display Settings

    Learn how to hide your article from various places in your knowledge base using the Display Settings.
  4. Broken link checker & report

    Use the Broken Link Checker to generate a report of all the broken links in your knowledge base.
  5. What content is checked

    Learn which objects and fields the Broken Link Checker will check and include in the report.
  6. How to read the Broken Links Report

    Learn which columns are included in the Broken Links Report and what they contain.
  7. Update Homepage with Customize Text merge code

    If your article lists live in Homepage, follow these instructions to update their headings so they'll accept the Customize Text strings.
  8. Section breakdown: Article Lists

    Learn about the options to customize text in your New, Popular, Updated, Recent, and Favorites article lists.
  9. Choose your table of contents behavior

    Choose whether the table of contents is always open, closed on the homepage and open everywhere, or closed everywhere.
  10. Add a Required Reading link to Table of Contents

    Use a URL Redirect Category to add a Required Reading link to your Table of Contents.