Updated Articles

  1. Reset an author password

    Learn how to reset an author's password in KnowledgeOwl.
  2. Comments reporting

  3. Comments moderation overview

    Reporting > Comments displays all comments left on your knowledge base. Use the filter to select which comments to see and approve or delete pending comments.
  4. What happens when I delete an author?

    Worried about what happens when you delete an author? Learn what will--and won't--be deleted along with them!
  5. What is an author?

    An author is someone who can log in to KnowledgeOwl and create content. Learn more about the different permissions options available.
  6. Add and access favorite articles

    Select and deselect the star icon next to the article title to add and remove favorite articles.
  7. Access your favorite articles

    Access your favorites by visiting the Favorite Articles page, the Favorites section of the table of contents, or the Favorite Articles article list.
  8. Add an article to your favorites

    To add an article to your favorites, select the star icon next to the article title.
  9. Fix missing favorites icon

    Fix the issue where favorites are enabled but you aren't seeing a star icon as a logged-in reader or author.
  10. Add a top navigation link to the Favorite Articles page

    Add a custom top navigation link to the Favorite Articles page to help your readers access their full list.