Updated Articles

  1. Section breakdown: Table of Contents Updated

    Last Updated: 12/23/2025 in Look and feel Customize default text
    Detailed explanations and screenshots of all the default text strings you can customize in the Table Of Contents section.

  2. Questions from readers Updated

    Last Updated: 12/23/2025 in Reporting and analytics AI chatbot reporting
    Review your the AI Chatbot reporting Questions from users to see what your users are searching for and which articles are being used to generate answers. Identify content gaps or opportunities to dial in your language.

  3. Daily usage statistics Updated

    Last Updated: 12/23/2025 in Reporting and analytics AI chatbot reporting
    The daily usage statistics let you know how much the chatbot is being used on each day, if ratings on its performance were given, and whether it couldn't answer any questions.

  4. Embed AI chatbot on an external website or app Updated

    Last Updated: 12/04/2025 in Features AI chatbot External website AI chatbot embed
    Embed your AI chatbot on external websites and apps. Learn the setup steps and authentication options.

  5. Customize default text for AI chatbot Updated

    Last Updated: 12/04/2025 in Features AI chatbot Set up AI chatbot
    Make the AI chatbot fit your brand or language by customizing the text that appears within it.

  6. Restrict access to the AI chatbot Updated

    Last Updated: 12/04/2025 in Features AI chatbot Set up AI chatbot
    Use the AI chatbot's Reader Access options to test the chatbot with a small group or restrict who can view and use the chatbot.

  7. Import content

    Last Updated: 12/30/2025 in Write your docs

  8. Import with the API

    Last Updated: 12/29/2025 in Write your docs Import content
    Use the KnowledgeOwl API to import content.

  9. Import content

    Last Updated: 12/29/2025 in Write your docs

  10. Import from Helpjuice New

    Last Updated: 12/29/2025 in Write your docs Import content
    Learn how to import your Helpjuice content to a KnowledgeOwl knowledge base.
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