Updated Articles

1. Embed AI chatbot on an external website or app Updated

   Last Updated: 12/04/2025 in Features AI chatbot External website AI chatbot embed
   Embed your AI chatbot on external websites and apps. Learn the setup steps and authentication options.

2. Customize default text for AI chatbot Updated

   Last Updated: 12/04/2025 in Features AI chatbot Set up AI chatbot
   Make the AI chatbot fit your brand or language by customizing the text that appears within it.

3. Restrict access to the AI chatbot Updated

   Last Updated: 12/04/2025 in Features AI chatbot Set up AI chatbot
   Use the AI chatbot's Reader Access options to test the chatbot with a small group or restrict who can view and use the chatbot.

4. Downloads report

   Last Updated: 12/17/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Behavior reports
   View all the resources your visitors have downloaded in the Downloads report.

5. Page titles report

   Last Updated: 12/17/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Behavior reports
   The Page titles report provides pageview, bounce rate, exit rate, time on page, and load time statistics for individual pages in your knowledge base.

6. Exit pages report

   Last Updated: 12/17/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Behavior reports
   Use the Exit pages report to discover why people leave your site.

7. Entry pages report

   Last Updated: 12/17/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Behavior reports
   The Entry pages report lists the first page your visitors are hitting in your knowledge base, along with some statistics on bounces, bounce rate, and average page load time.

8. Searches report

   Last Updated: 12/17/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Behavior reports
   View all the phrases your visitors have searched and some key metrics about those searches.

9. Pageviews report

   Last Updated: 12/17/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Behavior reports
   The Pageviews report provides pageview, bounce rate, exit rate, time on page, and load time statistics for individual pages in your knowledge base.

10. Locations report

    Last Updated: 12/17/2025 in Reporting and analytics Owl Analytics Use Owl Analytics reports Readers reports
    View a map of where your visitors are when they view your knowledge base. Get stats rolled up by city, region, or country.

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