Updated Articles

  1. Use the KnowledgeOwl Webhooks Slack app

    Use the Authorize New Slack Endpoint button to send Slack messages about KnowledgeOwl events to a Slack channel of your choice.
  2. Webhook API calls

    Learn how to make API calls to the webhook endpoint.
  3. Webhooks overview and creation

    Learn what webhooks are and how to create an API webhook.
  4. Available webhook events

    Learn which webhook events are available and what causes them to fire.
  5. 📄New release: Import from Word

    Import Word documents without copying and pasting in Tools > Import. Import single Word documents, split one Word document into multiple articles, or import a zip file of multiple documents.
  6. Import content

  7. Import from Word

    Import one or more Word documents as articles in your knowledge base.
  8. Author permissions

    Learn about the four levels of author permissions in KnowledgeOwl: admin rights, knowledge base roles, author teams, and reader groups.
  9. Author email delivery issues

    Learn how to identify and resolve author email address delivery issues.
  10. Author login type

    Learn more about self-administered vs. SAML author login types.