Updated Articles

Import from Zendesk Updated

Last updated: 09/01/2026 in Integrations, API, and webhooks Integrations Zendesk

Learn how to import your Zendesk knowledge base content into KnowledgeOwl.
Create Zendesk Tickets Updated

Last updated: 09/01/2026 in Features Contact Form Set up your contact form

Learn how to set up the Contact form to create tickets in Zendesk.
Remote authentication prerequisites Updated

Last updated: 08/25/2026 in Security and permissions Single Sign-On (SSO) Remote authentication instructions

Before you enable remote authentication, you'll need three things: Appropriate permissions The URLs for login/logout of your remote authentication system An API key Appropriate permission You'll need to be logged in as an author w...
API calls in snippets Updated

Last updated: 08/25/2026 in Integrations, API, and webhooks API Use the KnowledgeOwl API

Want to display information from your knowledge base IN your knowledge base? Use our API merge code to make secure API calls to display custom lists or other information.
API keys Updated

Last updated: 08/25/2026 in Integrations, API, and webhooks API Use the KnowledgeOwl API

Learn how to create, edit, and delete API keys.
Recover multiple deleted or archived articles

Last updated: 09/07/2026 in Write your docs Articles Delete and recover articles

Learn how to recover multiple deleted articles at once.
Recover a deleted or archived article

Last updated: 09/07/2026 in Write your docs Articles Delete and recover articles

What happens if you accidentally deleted an article or mark it as archived? Good news: it's not gone forever! KnowledgeOwl stores all deleted and archived articles in Manage , and you can recover them from there: In the left navigation, selec...
Publishing status

Last updated: 09/07/2026 in Write your docs Articles Article settings

Learn what each of the publishing statuses means and does.
GDPR

Last updated: 09/04/2026 in Security and permissions Security, privacy, and compliance

Learn about KnowledgeOwl's GDPR compliance.
🥥 World Coconut Day improvements and bugfixes New

Last updated: 09/03/2026 in Release notes

We've released recent improvements including enhanced renewal reminders, AI chatbot date tracking, and bugfixes for favorites, version notes, special characters, and video imports.