Updated Articles

  1. Sync behavior in shared content categories

    The shared content category allows you to pull in and sync the content from a category in a separate knowledge base. You must have access to both knowledge bases to set up this kind of category. This category type is useful when you are maintaining...
  2. Style the letters at the top of the glossary

    Learn how to change the font color and style of the letter hyperlinks at the top of the Glossary page.
  3. Style the glossary snippet search results

    Learn how to style the search result glossary snippet box and text.
  4. Switch from monthly to annual billing

    Learn how to upgrade your account from monthly to annual billing to receive a 10% discount.
  5. Synced content in copied knowledge base

    Shared content is created as a one-time copy in knowledge base copies; learn how to identify and re-create the full shared content in your copied knowledge base.
  6. Step 5: Create final apex classes in Salesforce

    Now, you can create the final two apex classes needed for the integration. To do so: Navigate back to Setup > Custom Code > Apex Classes . Create another new Apex class. Copy and paste the following code into the apex class body and Save...
  7. Supported cipher suites

    See which cipher suites we currently support.
  8. Styling PDFs

    Learn how to style things differently in your PDFs from your live knowledge base.
  9. Update Style Settings with Customize Text merge code

    Learn how to update your Style Settings to use the Customize Text merge codes.
  10. Style your table footer

    Learn how to use Custom CSS to change the global defaults for your table footers.