Updated Articles

  1. Authors

    Learn what author accounts are and how to administer them.
  2. Delete an author

    Need to remove an author from your account? Follow these steps.
  3. Export a list of authors

    Learn how to export a list of your authors.
  4. Edit authors and permissions

    Learn how to edit authors and permissions in KnowledgeOwl.
  5. Subscription add-ons

    We offer a few additional services as add-ons to your subscriptions: vendor security forms, custom SSL certificates, and sponsored features.
  6. How do I add more authors to my trial?

    You can add author seats to your trial at any time, at no cost. Use the Invite author to trial option or go to Account > Billing to add author seats.
  7. 🐾 Nat'l Pet Day 2025 bugfixes

    These notes outline a new export comments option, our new billing page, as well as fixes addressing issues with old links + the widget, tabbed layouts + special characters, an incorrect merge code.
  8. Update your private domain

    Learn how to update your knowledge base's private domain to a new private domain.
  9. Add an author

    Learn how to add an author to your KnowledgeOwl account.
  10. Reactivate a webhook

    We automatically deactivate webhooks that are failing for 24 consecutive hours. Learn more about this deactivation and how you can reactivate a webhook.