We've added reCAPTCHA V3 to the Contextual Help Widget 2.0 Contact tab. It's automatically added for customers with KO subdomains; those with private domains will need to add their own reCAPTCHA key.
By default, your glossary page doesn't show up in search results. This means that if a reader enters "glossary" in search, the Glossary page won't be in their list of search results automatically. But don't worry--KnowledgeOwl has a setting for this...
You can use a single article in multiple categories and across knowledge bases. The content (body) of the article as well as all versions stay in sync across all shared articles. Each article can have its own title, restrictions, and callouts. These...
Learn how to write and edit content in KnowledgeOwl's WYSIWYG and code view editors, including: adding images and file assets, linking to other sites, adding code examples, and the editor's keyboard shortcuts.