You can use a single article in multiple categories and across knowledge bases. The content (body) of the article as well as all versions stay in sync across all shared articles. Each article can have its own title, restrictions, and callouts. These...
Learn how to write and edit content in KnowledgeOwl's WYSIWYG and code view editors, including: adding images and file assets, linking to other sites, adding code examples, and the editor's keyboard shortcuts.
These fixes address bugs with article caching, numeric permalinks, and Modern Widget, plus streamline the interface of the bulk reader Import Options screen.
We gave the Readers page a Manage Articles-style makeover, adding standard and custom filters, a more nuanced CSV export, and some more streamlined workflows.