Popular Articles

  1. January Updates!

    We hope everyone had a wonderful h owl iday season! It's been a while since our last update, so we have a lot to share. Here's what we've been up to: Article Editing Author Collision Meta Title & Description for Categories Image Captions in New ...
  2. Shared content articles

    Learn how synced content works.
  3. Change the color of the homepage welcome text

    Learn how to change the color of the homepage welcome text.
  4. Widget 2.0

    We're excited to announce the beta release of our new embeddable web widget: Widget 2.0 Embed your knowledge base in your company website, intranet, ticketing portal, or application. New Features, New Look Widget 2.0 has a new look and feel a...
  5. Default Article HTML

    Use this HTML to take your article template back to its default state.
  6. Default 404 Error Page HTML

    Use this HTML to take your 404 error page back to its default state.
  7. Pricing

    We try to keep our pricing as simple and transparent as possible. The price you pay is based on two things: Number of knowledge bases (sites) Number of authors (people who create and manage your content) All features are available for all cus...
  8. SAML SSO setup overview

    A generic overview of the different steps required to set up SSO integrations.
  9. Other merge codes

    Use these general purpose merge codes to help with API snippet functionality or logic.
  10. External URL Articles and Categories

    By popular request, we've added the ability to create categories and articles that link to external web pages. This can be very useful if you have a company web page, blog, or other external content that you want people to be able to get to from ...