Sample Popular Articles report
The Popular Articles report displays all your articles and categories based on number of views and quality views. This can help you determine which articles or categories are getting the most attention from y...
Note: You must have the Ratings feature enabled and the ratings template added to your knowledge base for this report to work. Sample Article Ratings report
The Article Ratings report displays all articles and categories that have rec...
KnowledgeOwl includes a default Editor and Writer role, but you can create custom roles to provide more nuanced permission control. Learn more about the default roles and creating custom roles here.