Popular Articles

  1. Comments

  2. Popular Articles Report

    Sample Popular Articles report The Popular Articles report displays all your articles and categories based on number of views and quality views. This can help you determine which articles or categories are getting the most attention from y...
  3. Generate content

  4. PDFs

  5. Keep glossary header visible when scrolling

    Use these steps to keep the Glossary header and letter navigation visible at all times on the Glossary page.
  6. Move categories or articles between levels

    Use drag and drop in the Articles interface or the Category section of the editor to move articles or subcategories to different categories.
  7. Widget reporting

  8. Article Ratings Report

    Note: You must have the Ratings feature enabled and the ratings template added to your knowledge base for this report to work. Sample Article Ratings report The Article Ratings report displays all articles and categories that have rec...
  9. Default Homepage Article HTML (deprecated)

    For knowledge bases created before 14 December 2022, here's the default HTML in the top-level Homepage content editor.
  10. Author roles & custom roles

    KnowledgeOwl includes a default Editor and Writer role, but you can create custom roles to provide more nuanced permission control. Learn more about the default roles and creating custom roles here.