Popular Articles

  1.  Versions & revisions (May 24th)

    Join us this Wednesday, May 24th, for part one in a two-part WW series on versions! This session, we'll cover an overview of versions and revisions, version activation, and version best practices.
  2. Linus Assist

    Get unblocked: Use Linus Assist to have AI generate article content based on the title
  3. Searches with no Results

    Sample Searches with no Results report   Each time a reader searches and gets no results found, that search is logged in the Searches with no Results report. The information we capture and display includes: Search Phrase : The exact phrase...
  4. Spring Releases!

    Lots of good stuff in this one: Topic-based category type Topic articles Category type cleanup Internal article titles Add tags to articles in bulk Import and export glossary terms Reply-to and from name for comment emails Topic-based Cate...
  5. Default Login HTML

    Use this HTML to take your reader login page back to its default state.
  6. Set up self-administered reader options

    Set rules for self-administered reader options, including password expiration, reuse, and complexity.
  7. Public Sitemaps and SEO

    Learn how your public knowledge base is optimized for search engines--and how to prevent them from indexing your knowledge base.
  8. What are merge codes?

    Merge codes act as placeholders for content and features. They dynamically populate when someone loads the page.
  9. Enable reader signups

    Allow readers to fill out a sign-up form to gain access to your knowledge base.
  10. Use the Modern Widget for Contextual Help: Recommend on Pages

    Learn how to recommend specific content when the Modern widget is opened from specific pages on your app or website.