Popular Articles

  1. Use the Modern Slideout Widget on Single Page Applications

    Learn how to use the deprecated Modern Slideout Widget on Single Page Applications.
  2. Popular Articles Report

    Sample Popular Articles report The Popular Articles report displays all your articles and categories based on number of views and quality views. This can help you determine which articles or categories are getting the most attention from y...
  3. Reorder and move categories

  4. Bypass contact form self-serve

    Use these steps to skip the contact form's initial search and self-serve prompts and take your readers straight to the final form to submit it.
  5. Add Fancybox to click to zoom/enlarge images

    Learn how to add Fancybox to your knowledge base to add click to zoom/enlarge image functionality to your articles.
  6. Comments

  7. Move categories or articles between levels

    Use drag and drop in the Articles interface or the Category section of the editor to move articles or subcategories to different categories.
  8. Article Ratings Report

    Note: You must have the Ratings feature enabled and the ratings template added to your knowledge base for this report to work. Sample Article Ratings report The Article Ratings report displays all articles and categories that have rec...
  9. Default Home Page Article HTML (deprecated)

    This is the default HTML for Knowledge Base > Home Page , used as the default for knowledge bases created before 14 December 2022. You can use it for reference or copy/paste it in and resave to return to the original default state. For ...
  10. Comments reporting