Sample Popular Articles report
The Popular Articles report displays all your articles and categories based on number of views and quality views. This can help you determine which articles or categories are getting the most attention from y...
Note: You must have the Ratings feature enabled and the ratings template added to your knowledge base for this report to work. Sample Article Ratings report
The Article Ratings report displays all articles and categories that have rec...
This is the default HTML for Knowledge Base > Home Page , used as the default for knowledge bases created before 14 December 2022. You can use it for reference or copy/paste it in and resave to return to the original default state.
For ...