Popular Articles

  1. Default Homepage Article HTML (deprecated)

    For knowledge bases created before 14 December 2022, here's the default HTML in the top-level Homepage content editor.
  2. New Reader Signup Options!

    Note: These features are only intended for self-administered readers In this weeks release we have added the following features: Reader signup notification emails Reader signup approval process Automated reader groups by domain Reader Signup ...
  3. Reorder and move categories

  4. Customize the search "No Results" message

    Learn how to use the Customize Text Tool to change the No results found message on your search results page.
  5. Requiring login to view files/images

    If your knowledge base is private, turn this setting on to guarantee no one can access files in your knowledge base by URL.
  6. Published Articles with 0 Views

    Sample Published Articles with 0 Views report The Published Articles with 0 Views report alerts you to content that is not getting hits. While it might mean the content is not useful to your readers, it could also mean that it is not getti...
  7. Discounts

    We offer two general types of discounts: Time-based discounts: Save money by buying a yearly, 2-year-, or 3-year subscription KO for Good discounts: For non-profits, B corporations, and purpose-driven organizations. The discount amount starts a...
  8. Company Website

    https://www.knowledgeowl.com/
  9. Default Homepage HTML

    Use this HTML to take your homepage back to its default state.
  10. Reorder categories or articles

    Reorder categories or articles by rearranging their order in Knowledge Base > Articles .  Hover over the article or category you want to move. Click on the up and down arrow icon to the right of each category or article, and drag and drop the ...