Popular Articles

  1. Keep glossary header visible when scrolling

    Last Updated: 01/09/2025 in Look and feel Glossary look and feel
    Use these steps to keep the Glossary header and letter navigation visible at all times on the Glossary page.

  2. Use thumbnails and banner images

    Last Updated: 08/21/2024 in Look and feel Article look and feel
    Learn how to add article thumbnail or banner images to your article layout template.

  3. Customize how highlighted glossary terms and definitions look

    Last Updated: 01/08/2025 in Look and feel Glossary look and feel
    Learn how to change the default underlining treatment for glossary terms or the style for the glossary definition pop-up.

  4. Popular Articles Report

    Last Updated: 07/01/2025 in Reporting Reporting Dashboard
    Sample Popular Articles report The Popular Articles report displays all your articles and categories based on number of views and quality views. This can help you determine which articles or categories are getting the most attention from...

  5. Run a search reindex

    Last Updated: 03/27/2025 in Search
    Learn how to run a search reindex in your knowledge base.

  6. Search look and feel

    Last Updated: 02/04/2025 in Look and feel

  7. Get started with a new knowledge base

    Last Updated: 01/11/2024 in Getting Started Guide
    Follow these steps to get started creating a new knowledge base.

  8. File Library Updates

    Last Updated: 05/29/2024 in Release notes
    Updating our file library has been a long time coming, so we are very excited to announce the following improvements: File labels Add file labels in bulk Delete files in bulk Improved file library interface Improved file picker interface Fil...

  9. Move categories or articles between levels

    Last Updated: 01/09/2025 in Write your docs Categories Reorder and move categories
    Use drag and drop in the Articles interface or the Category section of the editor to move articles or subcategories to different categories.

  10. Article Ratings Report

    Last Updated: 01/10/2025 in Reporting Reporting Dashboard
    Access your Article Ratings report in Reporting > Dashboard.
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