Popular Articles

  1. Adjust image width for all images

    Learn how to change the default max-width of images from 100% to 70%.
  2. How can I change the billing email address for my account?

    Receipts are automatically emailed to the current billing email address, and past receipts are available upon request.  You must be an account admin to change the billing email. If you aren't an account admin but do want to update the billing ema...
  3. Visibility and permissions

  4. Article Templates!

    We are happy to announce that we have released the ability to mark articles as templates. Marking an article as a template allows you to more quickly and easily choose it as a starting point for new articles. When you choose to add a new article, y...
  5. Cancel my account

    Learn how to cancel your account.
  6. Can I pause or suspend my subscription?

    We understand projects get put on hold. If you need to pause or suspend your account without cancelling, please to let us know what you need. We are happy to help in any way we can!
  7. Fix email article for articles with apostrophes

    Customers using our older themes can update their Article HTML template to better support emailing articles with apostrophes in the title.
  8. Display categories open by default

    Depending on your audience and the size of your knowledge base, you may want to open your categories in the table of contents by default.  Sample expanded categories To set this up: Go to Settings > Basic . In the Table of contents se...
  9. Add contact us link to table of contents

    Use one of our scripts to add a link to the top or bottom of your table of contents.
  10. What is a snippet?

    Learn what KnowledgeOwl snippets are and when to use them.