Popular Articles | Page 22 | KnowledgeOwl Support

Keep glossary header visible when scrolling

Last Updated: 01/09/2025 in Look and feel Glossary look and feel

Use these steps to keep the Glossary header and letter navigation visible at all times on the Glossary page.
Add and remove author seats

Last Updated: 12/12/2024 in Account and billing

You can add and remove author seats to your account at any time. KnowledgeOwl charges you per author seat, regardless of how many knowledge bases each author can access. Adding or removing author seats varies slightly depending on whether you pay in-app with a credit card or you pay via invoice.
Move categories or articles between levels

Last Updated: 01/09/2025 in Write your docs Categories Reorder and move categories

Use drag and drop in the Articles interface or the Category section of the editor to move articles or subcategories to different categories.
Article Ratings Report

Last Updated: 01/10/2025 in Reporting Reporting Dashboard

Access your Article Ratings report in Reporting > Dashboard.
Default Homepage Article HTML (deprecated)

Last Updated: 02/18/2025 in Look and feel Default HTML and CSS

For knowledge bases created before 14 December 2022, here's the default HTML in the top-level Homepage content editor.
Versions overview

Last Updated: 10/10/2024 in Write your docs Articles Versioning and history Versions
File Library Updates

Last Updated: 05/29/2024 in Release notes

Updating our file library has been a long time coming, so we are very excited to announce the following improvements: File labels Add file labels in bulk Delete files in bulk Improved file library interface Improved file picker interface Fil...
Published Articles with 0 Views

Last Updated: 05/29/2024 in Reporting Reporting Dashboard

Sample Published Articles with 0 Views report The Published Articles with 0 Views report alerts you to content that is not getting hits. While it might mean the content is not useful to your readers, it could also mean that it is not getti...
Use thumbnails and banner images

Last Updated: 08/21/2024 in Look and feel Article look and feel

Learn how to add article thumbnail or banner images to your article layout template.
What types of discounts are available?

Last Updated: 08/28/2024 in Account and billing Billing

The following discounts are available for annual subscriptions: 25% off annual subscriptions for non-profit organizations 10% off annual subscription for all other organizations These discounts can both be accessed in your Billing (accessib...