Popular Articles

  1. Find a file's URL

    Last Updated: 07/01/2025 in Write your docs Files and images
    Learn how to find and copy the URL of a specific file within the File Library.

  2. Test reader group access

    Last Updated: 02/05/2025 in Security and permissions Reader management Reader Groups
    Use the View as option in the author toolbar to test what members of different reader groups will see.

  3. Use the Modern Slideout Widget on Single Page Applications

    Last Updated: 05/29/2024 in Features Modern & Legacy Contextual Help Widget (deprecated)
    Learn how to use the deprecated Modern Slideout Widget on Single Page Applications.

  4. Blog Style and More

    Last Updated: 05/29/2024 in Release notes
    Release of Blog Style category type, published date for articles, customizable article title tags, and new search option for partial matches.

  5. Create a private knowledge base

    Last Updated: 12/23/2024 in Security and permissions KB visibility and access
    Learn how to make your KnowledgeOwl knowledge base private and restrict access to your content.

  6. How do I contact support?

    Last Updated: 07/14/2024 in Account and billing Company and product information
    Use our widget to email your questions, comments, or concerns to our support team.

  7. New theme and related articles option!

    Last Updated: 05/29/2024 in Release notes
    New theme and related articles option! We have released the following improvements: Brand new theme: Minimalist Backward linking related articles Minimalist Theme! Using the awesome custom themes that you guys have built for your kbs ...

  8. Redirect old articles to a new permalink

    Last Updated: 05/29/2024 in Write your docs Articles Article settings
    You can use the old links feature to 301 redirect retired permalinks and articles to a new location. You have two options for using old links: Enabling a setting so that when you change a permalink and save the article or category, we will prompt ...

  9. 🦸‍♀️Nat'l Working Moms Day bugfixes

    Last Updated: 05/29/2024 in Release notes
    These fixes address bugs with links and pasting in the editor itself and bugs in the righthand column of the editor, too!

  10. 🪻Spring bugfixes

    Last Updated: 05/29/2024 in Release notes
    These fixes address bugs with the article editor and the article editor righthand column.
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