Popular Articles

  1. Add contact us link to table of contents

    Use one of our scripts to add a link to the top or bottom of your table of contents.
  2. Reuse, link, and recommend articles

  3. Use Widget 2.0 on Single Page Applications

    You can use the methods described here to use the widget in a single page application or other places where you need to translate the actual URL to something else.
  4. Advanced Search

    Use the Advanced Search Tool to search your article HTML and get a CSV list of matching articles.
  5. What is a snippet?

    Snippets are chunks of reusable content that can be placed within articles, categories, and even your theme's HTML. The content of the snippet can be as simple as a single word or sentence, or as complex as a JavaScript function that performs an...
  6. Tags

    Learn about tags and how to use them in KnowledgeOwl.
  7. Widget Contact Form section

    Change the label, message, and placeholder text in Widget 2.0.
  8. Fix email article for articles with apostrophes

    Customers using our older themes can update their Article HTML template to better support emailing articles with apostrophes in the title.
  9. How do I pay for my account?

    KnowledgeOwl offers a variety of payment options to meet your needs.
  10. New Widget & Contact Form Enhancements!

    Happy holidays everyone! In this latest release we have added the following: New responsive widget type Ability to allow end-users to choose which email address a ticket should go to Ability to opt out of KnowledgeOwl storing ticket information ...