Popular Articles

  1. What is a snippet?

    Snippets are chunks of reusable content or code that can be placed within articles, categories, and even your theme's HTML. Learn more about how to use them.
  2. Widget Contact Form section

    Change the label, message, and placeholder text in Widget 2.0.
  3. How the widget works

    One of the biggest concerns folks have when adopting a knowledge base is that toughest of questions: how do I get people to actually use my documentation? Very often, requiring that folks go to yet another website--like your KnowledgeOwl knowledge...
  4. Widget reporting

  5. Set up comments

  6. Payment options

    KnowledgeOwl offers a variety of payment options to meet your needs.
  7. Add and remove author seats

    You can add and remove author seats to your account at any time. KnowledgeOwl charges you per author seat, regardless of how many knowledge bases each author can access. Adding or removing author seats varies slightly depending on whether you pay in-app with a credit card or you pay via invoice.
  8. Find a file's URL

    Learn how to find and copy the URL of a specific file within the File Library.
  9. Test reader group access

    Use the View as option in the author toolbar to test what members of different reader groups will see.
  10. Blog Style and More

    Release of Blog Style category type, published date for articles, customizable article title tags, and new search option for partial matches.