Popular Articles

  1. Widget reporting

  2. New Widget & Contact Form Enhancements!

    Happy holidays everyone! In this latest release we have added the following: New responsive widget type Ability to allow end-users to choose which email address a ticket should go to Ability to opt out of KnowledgeOwl storing ticket information ...
  3. Display categories open by default

    Change the default table of contents display setting for categories from closed to open in Customize > Website.
  4. Add contact us link to table of contents

    Use one of our scripts to add a link to the top or bottom of your table of contents.
  5. How the widget works

    One of the biggest concerns folks have when adopting a knowledge base is that toughest of questions: how do I get people to actually use my documentation? Very often, requiring that folks go to yet another website--like your KnowledgeOwl knowled...
  6. What is a snippet?

    Snippets are chunks of reusable content or code that can be placed within articles, categories, and even your theme's HTML. Learn more about how to use them.
  7. Widget Contact Form section

    Change the label, message, and placeholder text in Widget 2.0.
  8. Display PDF file in articles

    Learn how to embed PDF files inside your KnowledgeOwl articles so your readers don't have to download them or open them in a new tab.
  9. Default HTML

    Use this HTML to restore individual knowledge base layout templates.
  10. Payment options

    KnowledgeOwl offers a variety of payment options to meet your needs.