Popular Articles

  1. Display full URL of links in PDFs

    The PDF generator will create clickable hyperlinks for most hyperlinks. (It just doesn't handle anchor hyperlinks well.) But if you're using PDFs as printed resources, you may want to also display the actual URL of the hyperlink. You can display so...
  2. Display Settings

    Learn how to hide your article from various places in your knowledge base using the Display Settings.
  3. Display content only to specific readers

    Use reader groups to display content to specific readers only. Learn how to use directly assigned reader groups and inherited reader groups.
  4. Author Teams

    You can create author teams to restrict editing of content to members of a specific team. Learn more about how to use them.
  5. SCAYT Spell Check

    The SCAYT option is only for those using the Legacy editor. The Modern editor uses the built-in browser spell-check.
  6. Basic Settings

  7. Optimize search

  8. Delete a knowledge base

    You can delete a knowledge base you are no longer using. Select your profile icon/name in the upper right and select Knowledge Bases or click on the little owl in the top left of the navigation bar to go to your dashboard. Select the gear i...
  9. Add files and images directly in File Library

    Learn how to upload multiple images at once into your File Library.
  10. Reorder and move categories