Popular Articles

  1. Visibility and permissions

  2. Restrict by IP address, shared passwords, reader logins, or a combination

    The security settings under the Settings tab are mostly centered around the needs of private or internal knowledge bases. By default, your knowledge base will be visible to the public which means anyone can peruse your content. However, under Setti...
  3. Adjust image width for all images

    Learn how to change the default max-width of images from 100% to 70%.
  4. Make the PDF icon prettier

    If you're using the Clayton, Classic, or Modern themes , your PDF icon next to article titles might look like this:  You can replace it with a Font Awesome icon that will match the other icons next to the article: (The color of the...
  5. Display full URL of links in PDFs

    The PDF generator will create clickable hyperlinks for most hyperlinks. (It just doesn't handle anchor hyperlinks well.) But if you're using PDFs as printed resources, you may want to also display the actual URL of the hyperlink. You can di...
  6. Cancel my account

    Learn how to cancel your account.
  7. Uptime Service Level Agreements

    Learn about the SLAs available at our different subscription plan levels.
  8. Article Templates!

    We are happy to announce that we have released the ability to mark articles as templates. Marking an article as a template allows you to more quickly and easily choose it as a starting point for new articles. When you choose to add a new article, y...
  9. Can I pause or suspend my subscription?

    We understand projects get put on hold. If you need to pause or suspend your account without cancelling, please to let us know what you need. We are happy to help in any way we can!
  10. Display categories open by default

    Depending on your audience and the size of your knowledge base, you may want to open your categories in the table of contents by default.  Sample expanded categories To set this up: Go to Settings > Basic . In the Table of con...