Below is a list of sub-processors we work with. Subscribe using the link above to receive updates.
| Sub-processor | Purpose | Start Date | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure hosting | June 1, 2015 | United States of America |
| Stripe | Online payment processing | June 1, 2015 | United States of America Ireland |
| Alchemer (Formerly SurveyGizmo) | Customer surveys (e.g. annual survey) | June 1, 2015 | United States of America |
| Mailgun | Transactional emails | November 1, 2018 | United States of America |
| Help Scout | Help desk software | June 1, 2015 | United States of America |
| FullStory | User session recordings and analytics | June 1, 2015 | United States of America |
| G Suite | Business apps for email, calendar, collaboration, file sharing/storage, website and user analytics, and productivity. | June 1, 2015 | United States of America |
| QuickBooks Online | Invoicing | June 1, 2015 | United States of America |
| ProfitWell | Subscription analytics | June 1, 2015 | United States of America |
| FirstOfficer | Subscription analytics | June 1, 2015 | Canada |
| Slack | Team collaboration and communication | June 1, 2015 | United States of America |
| Mailchimp | Email campaigns | June 1, 2015 | United States of America |
| Statuspage | Status and incident communication | April 31, 2018 | United States of America |
| PandaDoc | Esignatures and document management | June 1, 2018 | United States of America |
| Calendly | Online scheduling | July 25, 2022 | United States of America |
| Stunning | Subscription notifications | July 25, 2022 | United States of America |
Change History
October 7th, 2022
- Beginning of change tracking
- Added Alchemer to list of sub processors
- Alchemer (SurvyGizmo) does not act as a sub-processor to any customer data during normal application use and only receives limited customer information when a survey response is recorded (e.g. during the annual customer satisfaction survey). During a recent review of our sub-processor list, we noticed that due to the limited nature of data processing, Alchemer had not been included during the original creation of the sub-processor list. This change corrects this original oversight.
