Popular Articles

  1. Salesforce SSO Instructions

  2. Reader Merge Codes

    Use this list of merge codes to add or display information about your reader in your knowledge base.
  3. Make the PDF icon prettier

    If you're using the Clayton, Classic, or Modern themes , your PDF icon next to article titles might look like this:  You can replace it with a Font Awesome icon that will match the other icons next to the article: (The color of the icon wil...
  4. Change your search bar placeholder

    Learn how you can change the placeholder text displayed in your search bar.
  5. API calls in snippets

    Sometimes you might want to extend KnowledgeOwl's built in functionality by utilizing client side API calls in your knowledge base. Previously, this involved constructing an AJAX call that contains a KnowledgeOwl API key for authentication. However...
  6. Add Home link to table of contents

    Learn how to add or remove the Home link to the top of your table of contents.
  7. Recent Articles list

    Learn how to configure the Recent Articles list and add it to your knowledge base.
  8. Protect your PDFs with watermarks and passwords

    Storing sensitive information in your knowledge base? Learn how to enable PDF watermarks and passwords.
  9. Use Widget 2.0 on Single Page Applications

    You can use the methods described here to use the widget in a single page application or other places where you need to translate the actual URL to something else.
  10. Autosave

    When you edit a category or article, autosave creates a backup every 30 seconds. If you leave without saving your changes, autosave will let you know the next time you come back to the category or article. You'll see a Recover autosave link just ...