Popular Articles

  1. Article Templates!

    We are happy to announce that we have released the ability to mark articles as templates. Marking an article as a template allows you to more quickly and easily choose it as a starting point for new articles. When you choose to add a new article, y...
  2. Full and short titles

    Every article has its Full Article Title, which is what displays at the top of your article. There is also an optional short title, which is used in the table of contents.
  3. Update payment method

    Update your credit card, PayPal, or Amazon Pay payment methods in Account > Billing.
  4. View past payment receipts

    Payment receipts are automatically sent to your account's billing email address.
  5. Recommended Article Weights

    In the Recommended tab ( Widget 2.0 ) or the Suggested Articles section ( Modern and Legacy widgets ), the recommended/suggested articles are populated using the Pages to Recommend On setting. But how does the widget determine the order to display...
  6. Articles Viewed from Remote Pages

    This section displays the Page Paths of all pages where someone opened the widget and/or where recommended articles have been configured. You can then use the Recommended Article Weights link next to each URL to update the order. ...
  7. Add category icons to your homepage category panels

    Use the built-in icon-cats merge code and the category icon picker to add icons to your homepage category panels!
  8. Author roles & custom roles

    KnowledgeOwl includes a default Editor and Writer role, but you can create custom roles to provide more nuanced permission control. Learn more about the default roles and creating custom roles here.
  9. Roadmap

    See an overview of our largest upcoming projects.
  10. List of Sub-processors

    Below is a list of sub-processors we work with. Subscribe using the link above to receive updates. Sub-processor Purpose Start Date Location Amazon Web Services (AWS) Cloud infrastructure hosting June 1, 2015 United States of A...