Popular Articles

  1. Can I pause or suspend my subscription?

    We understand projects get put on hold. If you need to pause or suspend your account without cancelling, please to let us know what you need. We are happy to help in any way we can!
  2. Tags

    Learn about tags and how to use them in KnowledgeOwl.
  3. Display categories open by default

    Depending on your audience and the size of your knowledge base, you may want to open your categories in the table of contents by default.  Sample expanded categories To set this up: Go to Settings > Basic . In the Table of contents se...
  4. Widget 2.0 JWT authentication

    Learn how to set up JWT authentication for your widget.
  5. Add contact us link to table of contents

    Use one of our scripts to add a link to the top or bottom of your table of contents.
  6. New Widget & Contact Form Enhancements!

    Happy holidays everyone! In this latest release we have added the following: New responsive widget type Ability to allow end-users to choose which email address a ticket should go to Ability to opt out of KnowledgeOwl storing ticket information ...
  7. What is a snippet?

    Snippets are chunks of reusable content or code that can be placed within articles, categories, and even your theme's HTML. Learn more about how to use them.
  8. Widget Contact Form section

    Change the label, message, and placeholder text in Widget 2.0.
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    How to create and format image captions
  10. Synonyms