Popular Articles

  1. Zapier and KnowledgeOwl webhooks

    Last Updated: 01/09/2025 in Integrations, API, and webhooks Integrations Zapier
    How to use Zapier with KnowledgeOwl's webhooks.

  2. Widget 2.0 installation

    Last Updated: 03/11/2025 in Features Contextual Help Widget (2.0) Set up Widget
    Learn how to install the Widget 2.0 embed code in your application or website.

  3. Filter search by categories

    Last Updated: 02/11/2025 in Search Set up search General search settings
    Use the Category drilldown filters to give readers top-level and second-level category filters in the search bar and search results page.

  4. Merge codes

    Last Updated: 04/11/2024 in Look and feel

  5. Allow Google log in for readers

    Last Updated: 01/07/2025 in Security and permissions Reader management Reader security, passwords, and login options
    Follow these steps to allow readers to sign up for and log in to your knowledge base with their Google account.

  6. Widget 2.0

    Last Updated: 05/29/2024 in Release notes
    We're excited to announce the beta release of our new embeddable web widget: Widget 2.0 Embed your knowledge base in your company website, intranet, ticketing portal, or application. New Features, New Look Widget 2.0 has a new look and feel a...

  7. Other merge codes

    Last Updated: 02/13/2025 in Look and feel Merge codes
    Use these general purpose merge codes to help with API snippet functionality or logic.

  8. GDPR Updates

    Last Updated: 05/29/2024 in Release notes
    Happy GDPR Day! We've updated our privacy policy to be GDPR-compliant. We've cut out legalese and used clear language. Data Processing Addendum If you are subject to the GDPR, you can sign our Data Processing Addendum (DPA) for compliance...

  9. Available webhook events

    Last Updated: 04/10/2025 in Integrations, API, and webhooks Webhooks
    Learn which webhook events are available and what causes them to fire.

  10. Create a public knowledge base with some private content

    Last Updated: 08/07/2024 in Security and permissions KB visibility and access
    Learn how to restrict certain content on your publicly accessible KnowledgeOwl knowledge base.
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