Popular Articles

  1. Reuse, link, and recommend articles

  2. Find a file's URL

    Learn how to find and copy the URL of a specific file within the File Library.
  3. Author roles & custom roles

    KnowledgeOwl includes a default Editor and Writer role, but you can create custom roles to provide more nuanced permission control. Learn more about the default roles and creating custom roles here.
  4. Default Restricted Access Page HTML

    This is the default HTML for Settings > Style > Custom HTML > Login . You can use it for reference or copy/paste it in and resave to return to the original default state. <div class="hg-site-login"> <div class="...
  5. Endpoint reference

    A list of available endpoints, their parameters, and other key info.
  6. Requiring login to view files/images

    The Security Settings for your knowledge base ( Settings > Security ) determine the general security requirements for readers to access your knowledge base. The files you upload to your knowledge base--PDFs, Excel sheets, screenshots, Word docum...
  7. Default Body HTML

    This is the default HTML for the Body. You can use it for reference or copy/paste it in and resave to return to the original default state.
  8. Delete and recover articles

  9. Widget 2.0 installation

    Learn how to install the Widget 2.0 embed code in your application or website.
  10. Custom 404 Pages!

    Branding is important. Even when people wander into dark scary corners of your site that you have no idea how they found. And that's why we're happy to announce customizable 404 pages! Like our other customizable pages, you now have contro...