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  1. General search settings

    Set your primary search language, choose which search controls your readers can access, and set up your search results page.
  2. Zapier and KnowledgeOwl webhooks

    How to use Zapier with KnowledgeOwl's webhooks.
  3. Filter search by categories

    Use the Category drilldown filters to give readers top-level and second-level category filters in the search bar and search results page.
  4. Merge codes

  5. Allow Google log in for readers

    Follow these steps to allow readers to sign up for and log in to your knowledge base with their Google account.
  6. Widget 2.0

    We're excited to announce the beta release of our new embeddable web widget: Widget 2.0 Embed your knowledge base in your company website, intranet, ticketing portal, or application. New Features, New Look Widget 2.0 has a new look and feel a...
  7. Other merge codes

    Use these general purpose merge codes to help with API snippet functionality or logic.
  8. GDPR Updates

    Happy GDPR Day! We've updated our privacy policy to be GDPR-compliant. We've cut out legalese and used clear language. Data Processing Addendum If you are subject to the GDPR, you can sign our Data Processing Addendum (DPA) for compliance...
  9. Available webhook events

    Learn which webhook events are available and what causes them to fire.
  10. Webhook API calls

    Learn how to make API calls to the webhook endpoint.