Popular Articles

291. Webhook API calls

     Last Updated: 04/10/2025 in Integrations, API, and webhooks Webhooks
     Learn how to make API calls to the webhook endpoint.

292. January Updates!

     Last Updated: 05/29/2024 in Release notes
     We hope everyone had a wonderful h owl iday season! It's been a while since our last update, so we have a lot to share. Here's what we've been up to: Article Editing Author Collision Meta Title & Description for Categories Image Captions in New ...

293. Add a link to the upper right (top navigation)

     Last Updated: 07/10/2025 in Look and feel Overall look and feel Style your overall theme
     Learn how to add a link to the upper right of your knowledge base.

294. Create readers in bulk

     Last Updated: 05/29/2024 in Security and permissions Reader management Readers and reader filters
     Learn how to upload a csv file to import and create multiple readers at once.

295. Default Right Column HTML

     Last Updated: 01/08/2025 in Look and feel Default HTML and CSS Default HTML
     Use this HTML to take your right column back to its default state.

296. Article banners and thumbnails oh my!

     Last Updated: 07/17/2024 in Release notes
     Learn about the new article thumbnail and banner fields and how to add them to your knowledge base layout. (Also learn about hidden category icons.)

297. Default Article HTML

     Last Updated: 01/30/2025 in Look and feel Default HTML and CSS Default HTML
     Use this HTML to take your article template back to its default state.

298. Purpose & audience

     Last Updated: 07/08/2025 in Getting Started Guide Get started with a new knowledge base
     Work through these questions to define and clarify your knowledge base's purpose, audience, and goals.

299. Widget 2.0 option: when only one recommended article, open widget directly to that article

     Last Updated: 05/29/2024 in Release notes
     When only one recommended article is set for a page, use this setting so that the widget opens directly to that article.

300. Default 404 Error Page HTML

     Last Updated: 02/19/2025 in Look and feel Default HTML and CSS Default HTML
     Use this HTML to take your 404 error page back to its default state.

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