Popular Articles

  1. Add and remove author seats

    You can add and remove author seats to your account at any time. KnowledgeOwl charges you per author seat, regardless of how many knowledge bases each author can access. Adding or removing author seats varies slightly depending on whether you pay in-app with a credit card or you pay via invoice.
  2. Default Top Navigation HTML

    This is the default HTML for Settings > Style > Custom HTML > Top Navigation . You can use it for reference or copy/paste it in and resave to return to the original default state. [template(" slideout-left-toggle ")] [template(" project-lo...
  3. Versions overview

  4. Image best practices

    A collection of resources around image best practices generally and working with them in KnowledgeOwl
  5. Search look and feel

  6. New Shorter Links

    Release of shorter simplified article links, new root path option for KB URLs, and article meta descriptions.
  7. More SEO & Meet Linus

    We have released the following improvements: Our new website built on KnowledgeOwl A new logo featuring our new mascot, Linus Homepage title tags and meta descriptions Upgrades to sitemap and self-referencial canonical links ...
  8. Display PDF file in articles

    Learn how to embed PDF files inside your KnowledgeOwl articles using the Google Docs embed viewer.
  9. Requiring login to view files/images

    If your knowledge base is private, turn this setting on to guarantee no one can access files in your knowledge base by URL.
  10. Reuse, link, and recommend articles