Popular Articles

  1. Create a public knowledge base with some private content

    Last Updated: 08/07/2024 in Security and permissions KB visibility and access
    Learn how to restrict certain content on your publicly accessible KnowledgeOwl knowledge base.

  2. January Updates!

    Last Updated: 05/29/2024 in Release notes
    We hope everyone had a wonderful h owl iday season! It's been a while since our last update, so we have a lot to share. Here's what we've been up to: Article Editing Author Collision Meta Title & Description for Categories Image Captions in New ...

  3. Missing SSO ID mapping warning

    Last Updated: 12/23/2024 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    Learn how to resolve the "SAML SSO is enabled but there is no incoming IdP attribute mapped for SSO ID" warning.

  4. Default Right Column HTML

    Last Updated: 01/08/2025 in Look and feel Default HTML and CSS Default HTML
    Use this HTML to take your right column back to its default state.

  5. Article banners and thumbnails oh my!

    Last Updated: 07/17/2024 in Release notes
    Learn about the new article thumbnail and banner fields and how to add them to your knowledge base layout. (Also learn about hidden category icons.)

  6. Create readers in bulk

    Last Updated: 05/29/2024 in Security and permissions Reader management Readers and reader filters
    Learn how to upload a csv file to import and create multiple readers at once.

  7. Add a link to the upper right (top navigation)

    Last Updated: 04/01/2025 in Look and feel Overall look and feel Style your overall theme
    Learn how to add a link to the upper right of your knowledge base.

  8. Default Article HTML

    Last Updated: 01/30/2025 in Look and feel Default HTML and CSS Default HTML
    Use this HTML to take your article template back to its default state.

  9. Widget 2.0 option: when only one recommended article, open widget directly to that article

    Last Updated: 05/29/2024 in Release notes
    When only one recommended article is set for a page, use this setting so that the widget opens directly to that article.

  10. Default 404 Error Page HTML

    Last Updated: 02/19/2025 in Look and feel Default HTML and CSS Default HTML
    Use this HTML to take your 404 error page back to its default state.
Copyright © 2015 – Silly Moose, LLC. All rights reserved.
Powered by KnowledgeOwl knowledge base software.