Popular Articles

  1. Pricing model

    Choose your base plan and add the knowledge bases and authors as needed. Get a discount for annual, two-year, or three-year subscriptions.
  2. Purpose & audience

    Work through these questions to define and clarify your knowledge base's purpose, audience, and goals.
  3. Topic display: Style your tabs

    Use Custom CSS to change the tab color, border, and font color of topic display category tab displays.
  4. Adding and editing knowledge bases

  5. Work with links to other websites

    Learn how to link to other websites by using URL redirect articles and categories or inserting links within the body of your content.
  6. Widget Settings section

    Choose whether to open your widget using a "?" icon or from your own icon, link, or other method.
  7. Configure SMTP for reader emails

    Configure your reader emails to use your own or a third-party SMTP email server to ensure email delivery and recognition.
  8. Style your table footer

    Learn how to use Custom CSS to change the global defaults for your table footers.
  9. 2 minute demo of KnowledgeOwl

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  10. Create a list of articles from a specific category

    Use this API snippet to generate a list of articles from a specific category. Use variables to pull the current article's immediate category or top-level category or hard-code a specific category.