Popular Articles

  1.  Versions & revisions (May 24th)

    Join us this Wednesday, May 24th, for part one in a two-part WW series on versions! This session, we'll cover an overview of versions and revisions, version activation, and version best practices.
  2. Default Restricted Access Page HTML

    This is the default HTML for Settings > Style > Custom HTML > Login . You can use it for reference or copy/paste it in and resave to return to the original default state. You do not have access to view this content. ...
  3. Get started with a new knowledge base

    Follow these steps to get started creating a new knowledge base.
  4. Use the Modern Widget for Contextual Help: Recommend on Pages

    Learn how to recommend specific content when the Modern widget is opened from specific pages on your app or website.
  5. Default Body HTML

    This is the default HTML for the Body. You can use it for reference or copy/paste it in and resave to return to the original default state.
  6. Custom 404 Pages!

    Branding is important. Even when people wander into dark scary corners of your site that you have no idea how they found. And that's why we're happy to announce customizable 404 pages! Like our other customizable pages, you now have control over t...
  7. Delete and recover articles

  8. Widget 2.0 installation

    Learn how to install the Widget 2.0 embed code in your application or website.
  9. Merge codes

  10. Filter search by categories

    You can allow your readers to filter search results by category. You can choose to allow filtering by the top-level categories or by both top-level and second-level categories. When enabled, this option will: Add a Refine dropdown menu to your se...