Popular Articles

  1. Create a public knowledge base

    Learn how to create a public knowledge base in KnowledgeOwl so that anyone with the link can access it.
  2. Embed Google Drive files in articles

    Learn how to embed a Google Doc, Spreadsheet, or Presentation in KnowledgeOwl.
  3. 30-day free trial

    Enjoy a 30-day free trial at any plan level.
  4. New topic display category option: Tabs layout!

    We've added a tabs display option for topic display categories, and made a few changes to the layout of the category editor to help handle that change.
  5.  Topic display category tabs layout (April 26th)

    In this session, we'll walk through the new tabs display option for topic display categories and the changes to the category editor layout.
  6. Remove the PDF, print, or email icon from all articles

    Learn how to remove the article PDF, print, and email icons across your entire knowledge base.
  7. How do reader groups work?

    You can use reader groups to display different content to different readers. Learn the high-level overview of how this feature works.
  8. Determine your content hierarchy

    Getting your content layout right can be tricky; here are some tips from our own knowledge base reorganizations.
  9. August 8, 2017

    Upgrades to the new editor (highlights) URL detection while typing Improved pasting from Word and Excel Add trademark character to special characters plugin Enable pasting images in Safari from the clipboard Add a new line after/before the las...
  10. August 10, 2017

    Feature Requests Version previews for custom content categories Ability to unlink shared articles in the editor Ability to copy articles on other author teams In-line display option for articles in category pages ...