Popular Articles

  1. What are merge codes?

    Merge codes act as placeholders for content. KnowledgeOwl replaces the merge code with the appropriate content when it builds the page. They are mainly used when creating custom layouts, look and feel. They can also allow you to create dynamic conte...
  2. Open widget to specific tab

    Use the methods here to open the widget to a specific tab.
  3. Display PDF file in articles

    Learn how to embed PDF files inside your KnowledgeOwl articles using the Google Docs embed viewer.
  4. Widget 2.0

    We're excited to announce the beta release of our new embeddable web widget: Widget 2.0 Embed your knowledge base in your company website, intranet, ticketing portal, or application. New Features, New Look Widget 2.0 has a new look and fe...
  5. Topic articles (Reuse an article within another article)

    Use topic articles to reuse or embed an article within another article.
  6. Change the color of the homepage welcome text

    Learn how to change the color of the homepage welcome text.
  7. Customize how highlighted glossary terms and definitions look

    Learn how to change the default underlining treatment for glossary terms or the style for the glossary definition pop-up.
  8. Structure template (sample)

    This is a sample template for providing style and structure guidance. Refer to Create from template for information on creating articles using templates. You could create a template article with a setup similar to this sample, in order to provide ...
  9. Hide tags from Search Results

    How to hide tags from your readers
  10. How do I give access to my CAPRA self-assessment?

    Learn how to give reviewers access to your self-assessment, and what security options are available.