Popular Articles

  1. Topic articles (Reuse an article within another article)

    Use topic articles to reuse or embed an article within another article.
  2. Contact form submission email delivery issues

    Learn how to identify and resolve contact form submission email issues.
  3. July 19, 2017

    Feature Requests Automatically display new comments when automatically approved (no refresh required) Bug Fixes The image style (magic wand) option disappeared in the new editor. We brought it back. European date formats and published dates w...
  4. August 18, 2017

    Feature Requests Allow authors to log in using Google Allow readers to sign up and log in using a Google account Bug Fixes Last Updated date disappeared from search results. Blog style categories weren't properly linked in the table of conte...
  5. HIPAA compliance

    Learn how to ensure your usage of KnowledgeOwl is HIPAA compliant.
  6. Structure template (sample)

    This is a sample template for providing style and structure guidance. Refer to Create from template for information on creating articles using templates. You could create a template article with a setup similar to this sample, in order to provide ...
  7. PDF look and feel

  8. March 30, 2017

    Feature Requests Bulk add tags to articles in Manage Updated article links to generate relative links rather than populating the domain Bug Fixes Apostrophes and plus symbols in file names were breaking files being displayed in the legacy edi...
  9. Deprecation of Modern & Legacy widget

    We will no longer be actively updating the Modern Slideout and Legacy widgets, but they will continue to work.
  10.  Use tags + Manage filters for fast docs updates/audits (Nov. 16th)

    Learn the features and steps we use so that when we update documentation for a new release, we have total confidence we updated everything AND we can get it done within a few minutes.