Happy GDPR Day! We've updated our privacy policy to be GDPR-compliant. We've cut out legalese and used clear language. Data Processing Addendum If you are subject to the GDPR, you can sign our Data Processing Addendum (DPA) for compliance...
By popular request, we've added the ability to create categories and articles that link to external web pages. This can be very useful if you have a company web page, blog, or other external content that you want people to be able to get to from ...
These merge codes can be used in Custom HTML but also in individual articles, categories, etc. See usage notes: Template Merge Code Description Usage [template(" object-id ")] The "object-id" merge code can be used in articles ...
You can start a 30-day free trial of any plan from our website . The trial version of the software is exactly the same as the paid version, so you have full access to all features, functionality, and support. If you choose to upgrade to a paid pl...
While specific individual steps vary based on your flavor of SAML Single Sign-On (SSO), at a high level, the overall process includes these steps: Add the KnowledgeOwl SP info to your SAML SSO provider. (SP entity ID, SP Login URL, and SP Logout U...