Popular Articles

  1. March 30, 2017

    Feature Requests Bulk add tags to articles in Manage Updated article links to generate relative links rather than populating the domain Bug Fixes Apostrophes and plus symbols in file names were breaking files being displayed in the legacy edi...
  2. Deprecation of Modern & Legacy widget

    We will no longer be actively updating the Modern Slideout and Legacy widgets, but they will continue to work.
  3. Undo changes to Customize > Style

    Learn how to revert your Style Settings to one of the previous three saved changes.
  4. March 15, 2017

    New Editor Updates (highlights) Upload images when pasting from Word Enhanced Word and Excel Paste plugin Feature Requests Internal article titles Bug Fixes Restricted article titles were displaying in the updated articles widget Font Aw...
  5. What are tags?

    A tag is a word or short phrase that "describes" the article. An article may have as many tags as you like. They can be a great way to add organization and navigation to your knowledge base. The easiest way to think about tags is to consider them...
  6. Tags in searches

    Learn how tags are displayed in search results and how to complete tag searches.
  7. Reporting and analytics

    Think through what kinds of reporting, feedback, or analytics will help you answer questions to better manage your content or measure its success.
  8. June 16, 2017

    Feature Requests Someone ask for a "No Teams" filter in Manage? Owl ready if you want to check it out! Bug Fixes .ko-pdf-clickable-link {display: initial;} was not working in standard or custom PDFs. It is now. Articles with large...
  9. April 10, 2018

    Feature Request Ability to specify multiple URL redirects to an article New importer MadCap Flare (for internal use only - if you need help importing from Flare) ...
  10. May 27, 2017

    Feature Requests Subcategory display type merge codes for custom content categories [template(" content-list ")] The template content-list merge code will display subcategories in content list format. [template(" panel-list ")] The template pa...