Popular Articles

  1. Add files to articles: Legacy Editor

    Learn how to insert files into your articles using the Legacy Editor.
  2.  Use tags + Manage filters for fast docs updates/audits (Nov. 16th)

    Learn the features and steps we use so that when we update documentation for a new release, we have total confidence we updated everything AND we can get it done within a few minutes.
  3. Undo changes to Customize > Style

    Learn how to revert your Style Settings to one of the previous three saved changes.
  4. What are tags?

    A tag is a word or short phrase that "describes" the article. An article may have as many tags as you like. They can be a great way to add organization and navigation to your knowledge base. The easiest way to think about tags is to consider them...
  5. June 16, 2017

    Feature Requests Someone ask for a "No Teams" filter in Manage? Owl ready if you want to check it out! Bug Fixes .ko-pdf-clickable-link {display: initial;} was not working in standard or custom PDFs. It is now. Articles with large...
  6. Tags in searches

    Learn how tags are displayed in search results and how to complete tag searches.
  7. Reporting and analytics

    Think through what kinds of reporting, feedback, or analytics will help you answer questions to better manage your content or measure its success.
  8. April 10, 2018

    Feature Request Ability to specify multiple URL redirects to an article New importer MadCap Flare (for internal use only - if you need help importing from Flare) ...
  9. May 27, 2017

    Feature Requests Subcategory display type merge codes for custom content categories [template(" content-list ")] The template content-list merge code will display subcategories in content list format. [template(" panel-list ")] The template pa...
  10. Use the new Support theme

    Here's the full set of tweaks we made to build the new support theme on top of the existing Minimalist theme, if you'd like to try it out!