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Feature Requests POST to ticket form with 200 returned (Customer wanted to be able to post to our widget contact form and get a status 200 back instead of the current 300 redirect) Bug Fixes Article links were breaking in API calls after we ma...
The messages for shared child content articles include the article name and the knowledge base name. This works great if your parent and child are in different knowledge bases; but what if you have multiple children in the same knowledge base, and t...
Feature Requests Topic-based category type Topic-based authoring Update category types and options Bug Fixes Added space after inserted links in PDFs in the middle of a sentence. ...
Feature Requests The widget is owl the rage right now, and someone made the observation that you couldn't get to ours without clicking on Help > Contact Us. Well, we remedied that right up. Clicking Help now launches the widget, powered by Knowled...
You can add some code to hide the Related Articles section when there are no Related Articles present. Go to Settings > Style . Click on the Custom HTML tab. Select Article from the dropdown. If your Related Articles section appears at the...