Popular Articles

  1. Webhook API calls

    Learn how to make API calls to the webhook endpoint.
  2. Direct Reader Attribute Map

    Learn how to configure the Direct Reader Attribute map for SAML SSO integrations.
  3. Structure template (sample)

    This is a sample template for providing style and structure guidance. Refer to Create from template for information on creating articles using templates. You could create a template article with a setup similar to this sample, in order to provide ...
  4. Create a public knowledge base with some private content

    Learn how to restrict certain content on your publicly accessible KnowledgeOwl knowledge base.
  5. August 10, 2017

    Feature Requests Version previews for custom content categories Ability to unlink shared articles in the editor Ability to copy articles on other author teams In-line display option for articles in category pages ...
  6. August 18, 2017

    Feature Requests Allow authors to log in using Google Allow readers to sign up and log in using a Google account Bug Fixes Last Updated date disappeared from search results. Blog style categories weren't properly linked in the table of conte...
  7. August 8, 2017

    Upgrades to the new editor (highlights) URL detection while typing Improved pasting from Word and Excel Add trademark character to special characters plugin Enable pasting images in Safari from the clipboard Add a new line after/before the las...
  8. Topic display: Style your tabs

    Use Custom CSS to change the tab color, border, and font color of topic display category tab displays.
  9. 🍯New spam protection option: Honeypot

    We've rolled out a homegrown alternative to Google reCAPTCHA. See if it might be a good choice for you!
  10. Can I extend my trial?

    You can automatically extend your trial another 30 days when it runs out. If you've already extended your trial, to let us know how much longer you need. When your trial expires, we will keep it for at least 6 months and then it will be deleted.  ...