Popular Articles

1. Edit an article

   Last Updated: 12/05/2024 in Write your docs Articles
   Learn how to write and edit content in KnowledgeOwl's WYSIWYG and code view editors, including: adding images and file assets, linking to other sites, adding code examples, and the editor's keyboard shortcuts.

2. Edit a category

   Last Updated: 12/05/2024 in Write your docs Categories

3. Versions

   Last Updated: 12/27/2023 in Write your docs Articles Versioning and history
   Learn how to create, edit, delete, review, and activate new versions of articles and custom content categories.

4. Set your footer copyright year to automatically update

   Last Updated: 10/21/2025 in Look and feel Overall look and feel Other overall look and feel customizations
   Set the copyright year in your footer to update automatically.

5. Manage articles

   Last Updated: 04/17/2024 in Features

6. Snippets

   Last Updated: 07/29/2025 in Write your docs

7. Configure SSO with Active Directory Federation Services (AD FS)

   Last Updated: 09/26/2025 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
   Learn how to configure SSO using Active Directory Federation Services (AD FS).

8. Create a category

   Last Updated: 06/12/2025 in Write your docs Categories
   Learn about category creation and category types.

9.  Give your knowledge base a makeover with icon panels subcategory display (Feb. 15th)

   Last Updated: 07/10/2024 in Wisdom Wednesdays
   See the recording of our February 15th session on the new Icon Panels subcategory display option.

10. Create expanding/collapsing sections in an article

    Last Updated: 05/29/2024 in Look and feel Article look and feel
    Learn how to use scripts to create accordion expanding/collapsing sections of content in your articles.

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